Product Lead, Growth

Airwallex (UK) Limited

Job Overview

Location

US - San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Define and drive the strategy, roadmap, and execution for Airwallex’s next-generation AI-powered products.
• Own the end-to-end product lifecycle for AI-powered features and platforms, from ideation to launch and ongoing optimization.
• Mentor and lead a team of high-impact product managers.
• Define and champion the product vision and roadmap, balancing long-term innovation with short-term business needs.
• Partner with engineering, data science, design, compliance, and commercial teams to deliver scalable, secure, and intuitive AI solutions.
• Drive Product-Led Growth (PLG) initiatives, including in-product nudges, rewards, cross-sell systems, and lifecycle automation to enhance customer adoption, retention, and revenue generation.
• Build and ship hands-on AI/ML-powered products (e.g., copilots, agents, chatbots, recommendation systems), not just integrate models into existing flows.
• Leverage AI-driven technologies and data-driven insights to innovate, improve user experience, and reduce operational friction.
• Lead the development of customer service and support automation (e.g., bots, self-serve flows, deflection journeys) to deliver intelligent automation across payments, onboarding, and support.
• Ensure compliance, transparency, and responsible AI practices are embedded in all products, especially in regulated domains like payments, treasury, and cards.
• Launch products across multiple regions and languages in a fast-paced, global environment, collaborating with local teams to ensure market fit and regulatory compliance.

🎯 Requirements

• 7+ years of product management experience owning core product areas end-to-end for complex, multi-surface products (e.g., platforms, marketplaces, productivity tools), including 0→1 or early-stage products in high-ambiguity environments with a clear builder mindset.
• Hands-on experience building and shipping AI/LLM-powered products, with deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored.
• Data-driven, growth-oriented problem solver with strong analytical rigor (dashboards, SQL or product analytics tools) and a track record of running experiments (e.g., A/B tests) to improve activation, adoption, or retention.
• Builder mindset, stakeholder management skills, able to align engineering, data, design, operations, CS, and GTM partners around strategy, roadmap, and execution.

🏖️ Benefits

• Opportunity to shape the future of global payments, treasury, cards, and B2B financial operations.
• Collaborative and dynamic work environment with a team of over 2,300 of the brightest and most innovative people in tech.
• Competitive salary and benefits package.

Skills & Technologies

Senior

Onsite

Degree Required

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Airwallex (UK) Limited

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About Airwallex (UK) Limited

Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.

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