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This position was posted on December 5, 2025 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Paris
Job Type
Full-time
Category
Software Engineering
Date Posted
December 5, 2025
Full Job Description
đź“‹ Description
- • Own the end-to-end lifecycle of shipping-related features—from ideation and user-story writing to QA, launch, and post-launch performance tracking—while keeping the customer experience at the heart of every decision.
- • Collaborate daily with Product Managers in the Shipping and Delivery Experience squads to challenge, refine, and prioritize the roadmap based on customer pain-points, seller feedback, and data-driven insights.
- • Translate complex operational needs into crisp specifications and Jira tickets that engineers can execute against, ensuring every requirement is testable, measurable, and aligned with Back Market’s sustainability goals.
- • Run weekly QA cycles on staging and production environments, catching edge-cases before customers do and feeding learnings back into the backlog for continuous improvement.
- • Partner with Operations, IT Engineering, Content, and Design to design intuitive flows that reduce delivery friction, cut carbon emissions, and delight both buyers and sellers across 16 countries.
- • Build dashboards in BigQuery to monitor KPIs such as on-time delivery rate, carrier SLA adherence, customer NPS, and CO₂ saved per shipment; present findings to stakeholders and propose data-backed next steps.
- • Facilitate sprint ceremonies—stand-ups, demos, retros—with a cross-functional squad of developers, data analysts, and operations specialists, ensuring Agile best practices are followed and blockers are removed fast.
- • Conduct user interviews and surveys with customers and third-party sellers to surface pain-points in packaging, tracking, returns, and pick-ups; synthesize insights into actionable product hypotheses.
- • Design and execute A/B tests on delivery messaging, packaging inserts, and tracking UX to quantify impact and scale winning variants to 100% traffic.
- • Shadow carrier negotiations and warehouse operations to understand real-world constraints, then translate those constraints into innovative product solutions that balance cost, speed, and sustainability.
- • Contribute to the quarterly OKR-setting process by proposing ambitious yet achievable targets that tie shipping improvements directly to revenue growth and environmental impact.
- • Champion accessibility and inclusivity in every feature—whether it’s ensuring tracking pages are screen-reader friendly or that delivery options serve customers in rural areas.
- • Document every experiment, decision, and rollout in Confluence so future interns and full-time teammates can build on your work without reinventing the wheel.
- • Present a final internship showcase to the VP of Product and the entire Shipping tribe, demonstrating measurable impact and recommending next-quarter initiatives.
🎯 Requirements
- • Currently enrolled in a French higher-education program that can provide a 5–6 month internship agreement starting February 2026
- • Fluent in spoken and written English; able to articulate complex ideas clearly to international stakeholders
- • Demonstrated interest in product management—coursework, side projects, or prior internships that show user-centric thinking
- • Comfortable with basic data analysis; able to write simple SQL queries in BigQuery or similar tools
- • Nice-to-have: prior experience working with software developers, exposure to Agile ceremonies, or familiarity with shipping/logistics operations
🏖️ Benefits
- • Hybrid work model: two remote days per week plus one fully remote week each quarter, plus three additional flex days to recharge
- • A mission-driven culture where every feature you ship directly reduces e-waste and CO₂ emissions—92 % less than new devices
- • Access to Employee Resource Groups, mentorship programs, and cultural-competency training that accelerate personal and professional growth
Skills & Technologies
About Back Market Inc.
Back Market operates an online marketplace specializing in professionally refurbished electronics. Founded in 2014 and headquartered in Paris, the company connects certified refurbishers with consumers across North America and Europe, offering smartphones, laptops, tablets, and household appliances. Each device undergoes testing, repair, and quality control to meet warranty-backed standards. The platform aims to extend product lifecycles, reduce electronic waste, and provide affordable alternatives to new electronics. Sellers are vetted for compliance, and Back Market handles logistics, customer support, and guarantees. Revenue comes from commissions on sales and partnerships with carriers and insurers.
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