Product Manager - Contract

Lazer Technologies Inc.

Job Overview

Location

Canada

Job Type

Contract

Full Job Description

📋 Description

• Lead client discovery sessions post-sale to understand business goals, customer journeys, and operational processes for enterprise Shopify commerce projects.
• Partner with Technical Architects, Solutions Engineers, and Delivery Managers to define clear project scope, alignment, and baseline requirements.
• Translate discovery insights into a product vision, measurable objectives, and agreed-upon scope baseline for large-scale Shopify migrations and new builds.
• Build and maintain a structured product backlog with epics, user stories, and acceptance criteria, prioritizing work based on client value and technical feasibility.
• Facilitate trade-off discussions with clients and internal teams to align on scope, timeline, and resource allocation while protecting project boundaries.
• Own the roadmap and prioritization process for Shopify Plus commerce initiatives, including platform migrations from legacy systems like SFCC, Magento, or Hybris.
• Work closely with Delivery Managers and engineering teams to ensure delivery aligns with defined product goals, providing continuous context during sprints.
• Support UAT and client enablement activities before and after releases, ensuring smooth handoffs and adoption of new commerce experiences.
• Define and track KPIs tied to conversion rate, average order value (AOV), retention, scalability, and operational efficiency to measure product impact.
• Review delivered functionality with clients, recommending iterative improvements while maintaining discipline around scope and budget constraints.
• Act as a strategic product partner to enterprise Shopify clients, driving long-term growth and value beyond initial project delivery.
• Help establish Product Management as a formal discipline within Lazer Commerce by building frameworks for discovery, documentation, and delivery.
• Mentor peers across teams in product-led, scope-driven thinking and best practices for agency-based product delivery.
• Contribute to agency thought leadership by developing case studies, internal playbooks, and best practices for enterprise commerce projects.
• Manage change requests transparently, using data and clear trade-off analysis to communicate impact on timeline, cost, and scope to clients and stakeholders.
• Navigate complex enterprise stakeholder environments, collaborating effectively with C-suite, product, engineering, and operational teams.
• Maintain technical literacy in commerce ecosystems including ERP, OMS, PIM, CRM, CDP, payment gateways, APIs, and headless architectures.
• Operate within agile delivery frameworks (Scrum, SAFe) and discovery methodologies to ensure structured yet flexible execution.
• Drive clarity in ambiguous situations, protecting team focus and delivering meaningful outcomes under evolving client needs.
• Contribute to a remote-first, globally distributed team with meaningful overlap in Eastern Standard Time (EST).
• Support multi-market or international commerce initiatives where applicable, understanding regional compliance, localization, and scaling challenges.
• Leverage analytics and experimentation tools (CRO, A/B testing) to inform product decisions and optimize client outcomes.

🎯 Requirements

• 3+ years of experience in Product Management, Business Analysis, or Product Owner roles within brand, agency, or consultancy environments
• Proven track record delivering large-scale digital commerce projects, including migrations from legacy platforms (SFCC, Magento, Hybris) to modern SaaS ecosystems
• Deep familiarity with Shopify Plus and the broader commerce technology stack (ERP, OMS, PIM, CRM, CDP, payments, APIs)
• Fluency in agile delivery practices (Scrum, SAFe) and discovery frameworks with a structured yet adaptable mindset
• Exceptional communication and facilitation skills for aligning cross-functional and multi-stakeholder teams
• Technical literacy in APIs, integrations, and commerce architecture fundamentals combined with strong commercial acumen focused on ROI

🏖️ Benefits

• Work From Anywhere: Choose your workspace with only strong wifi required
• Unlimited PTO: Minimum of 15 days off per year, with flexibility to take more while keeping team needs in mind
• Regular Team Retreats: Annual week-long team bonding trips to destinations like the Dominican Republic, Cancun, and Hawaii
• Full benefits including healthcare, dental, and vision coverage (401k available for U.S. employees)

Skills & Technologies

Product Management

Remote

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Lazer Technologies Inc.

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About Lazer Technologies Inc.

Lazer Technologies is a product studio and venture fund based in San Francisco and New York that designs, builds, and scales digital products for startups and Fortune 500 companies. The firm combines design, engineering, and growth expertise to launch consumer and enterprise applications, offering end-to-end services from concept validation through post-launch optimization. Lazer also operates an early-stage investment arm, backing founders in consumer, fintech, healthcare, and AI sectors. Since 2018, the company has partnered with clients including Airbnb, Stripe, Apple, and Coinbase, delivering mobile apps, web platforms, and emerging technology solutions.

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