Product Manager II - Remote (Mumbai)

📋 Description

• • Own the product roadmap for one of BrowserStack’s flagship testing products, translating customer pain points into high-impact features that are used by 50,000+ global customers including Amazon, Microsoft, Meta, and Google.
• • Drive end-to-end feature delivery—from discovery and PRD creation to launch and post-launch optimization—while collaborating with a cross-functional squad of 6–10 engineers, designers, and data analysts who ship code to 22 data centers handling 2 million tests daily.
• • Deep-dive into usage analytics, support tickets, and customer interviews to uncover friction in developer workflows; translate findings into crisp user stories and measurable OKRs that improve engagement, reduce churn, and accelerate adoption.
• • Architect entirely new product lines or major modules that leverage BrowserStack’s AI capabilities—such as smart test-case generation, flakiness detection, and auto-healing—to cut test maintenance time by up to 40 % and help teams release faster.
• • Partner with the Go-to-Market team to craft positioning, pricing, and enablement collateral; run betas with lighthouse customers, gather feedback, and iterate until the feature is ready for a global rollout across web, mobile, and API surfaces.
• • Define success metrics for every release (e.g., feature adoption %, test execution time reduction, NPS uplift) and build dashboards that track these KPIs in real time; run A/B tests and cohort analyses to validate hypotheses and continuously optimize.
• • Champion a customer-obsessed culture by hosting monthly “voice of customer” sessions, publishing win-loss stories, and maintaining a public roadmap that keeps the community engaged and excited about what’s next.
• • Collaborate with the Platform & Infrastructure teams to ensure new features scale gracefully across 35,000 real devices and browsers, meeting 99.9 % uptime SLAs while keeping latency under 100 ms for users in 135 countries.
• • Contribute to the long-term product strategy by monitoring competitive landscapes, attending industry conferences, and synthesizing market signals into 6-quarter vision documents reviewed by the executive team.
• • Mentor junior PMs and share best practices in agile ceremonies, story-mapping workshops, and retrospectives—helping the entire product org level up while fostering a remote-first culture that values transparency, psychological safety, and rapid iteration.