Job Overview
Location
US - Remote
Job Type
Full-time
Category
Product Management
Date Posted
June 18, 2026
Full Job Description
đź“‹ Description
- • Lead strategic product direction for WEX FSM’s integrations portfolio, including go-to-market strategy, roadmap planning, product-market fit analysis, and competitive positioning.
- • Collaborate cross-functionally with UX designers, engineers, DevOps, and QA teams to define, prioritize, and deliver product features and enhancements using Agile methodologies.
- • Manage large-scale transformational projects, guiding teams through complex software development lifecycles and ensuring timely, high-quality delivery.
- • Create comprehensive internal training and support documentation to enable customer support teams to effectively assist users of WEX FSM products.
- • Engage directly with customers to uncover root problems, translate feedback into actionable product improvements, and serve as the primary advocate for customer needs within the organization.
- • Present product strategies, progress, and outcomes to senior leadership to align initiatives with organizational goals and secure executive buy-in.
- • Mentor junior Product Managers and Business Analysts, providing guidance on product development practices, prioritization, and stakeholder communication.
- • Interpret customer feedback and transform it into clear, prioritized product requirements that drive user-centric design and improved customer experience.
- • Ensure all product documentation accurately reflects software requirements and supports seamless customer support operations.
- • Maintain proficiency in Jira and Confluence to manage project workflows, track progress, and facilitate team collaboration.
- • Demonstrate strong technical fluency by engaging in credible discussions about API design, architecture, and integration patterns.
- • Drive the development and delivery of external, partner-facing integrations that expand WEX FSM’s ecosystem and enhance product value.
- • Balance multiple concurrent projects in a fast-paced environment, prioritizing tasks effectively while maintaining attention to detail and product quality.
- • Troubleshoot and address software problem reports with a solution-oriented mindset, ensuring rapid resolution and minimal customer impact.
- • Operate with a deep customer-centric focus, consistently aligning product decisions with real-world user needs and business outcomes.
- • Work collaboratively across departments, demonstrating flexibility and effectiveness in cross-functional team settings.
- • Communicate complex technical and business concepts clearly through strong written and oral communication skills.
🎯 Requirements
- • 5+ years of Product Management Experience
- • Strong technical fluency; able to have credible conversations about API design and architecture
- • Demonstrated success building external, partner-facing integrations
- • Experience with Jira and Confluence
- • Proven track record in creating detailed product and support documentation
- • Customer-centric mindset with ability to translate feedback into actionable product improvements
🏖️ Benefits
- • Health, dental, and vision insurance
- • Retirement savings plan
- • Paid time off
- • Health savings account
- • Flexible spending accounts
- • Life insurance and disability insurance
- • Tuition reimbursement
- • Quarterly or annual bonus eligibility
Skills & Technologies
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About WEX Inc.
WEX Inc. is a global commerce platform headquartered in Portland, Maine, providing payment processing and business solutions across fleet, travel, and healthcare sectors. Founded in 1983, the company offers fuel cards, corporate payments, virtual cards, and benefits administration technology that simplifies complex transactions, enhances security, and delivers data-driven insights for businesses of all sizes. WEX serves customers in North America, South America, Asia-Pacific, and Europe, enabling efficient fleet operations, streamlined travel booking, and improved healthcare benefit management through innovative payment systems and software.
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