Product Operations Manager (LATAM-Argentina)

Haven Headache and Migraine Relief

Job Overview

Location

Argentina

Job Type

Contract

Full Job Description

📋 Description

• Strategy at Haven is owned by our founding team. We are a design-first company in our DNA. What we need is someone who owns execution and serves as the connective tissue among disciplines, decisions, and delivery.
• In this role, you will be a vital product catalyst and execution partner. Rather than focusing on roadmap definition, you will empower the team by owning the delivery process, leveraging AI aggressively to amplify your impact and ensure we move with incredible speed and precision.
• We are also at a stage where things move fast, and context is distributed. The person in this role becomes the source of truth: for requirements, for decisions, for what was agreed and what still needs to happen.
• Requirements gathering and Business logic: You work with design, engineering, clinical, and operations stakeholders to gather requirements and business logic before work begins. In the world of AI coding, you will ensure we have strong documentation of these inputs. You define alongside design what “done” looks like for every feature, set clear acceptance criteria, document edge cases, and get sign-off from the right people. Nothing moves to build without it.
• Technical and operational documentation: You write and maintain the documentation that keeps teams aligned. That includes feature specs, process documentation for clinical and ops rollouts, and reference materials for training. You own the documentation lifecycle, not just the first draft.
• Launch management: You drive feature launches from testing through release. You coordinate across design, engineering, clinical operations, and training to make sure each launch has clear owners, timelines, and acceptance criteria. You work directly with trainers to ensure clinical and ops staff are prepared before anything goes live.
• Measuring post-launch impact and internal user feedback: You own the systems that measure how features perform after they go live. You manage post-launch A/B testing and performance tracking across clinicians, operations staff, and patients. You collect and synthesize internal feedback to identify where the product is meeting goals and where it is falling short, ensuring that data-driven insights directly inform the next iteration of the roadmap.
• Decision tracking and roadmap orchestration: You capture what was decided, by whom, and why. You translate those decisions into tickets with clear requirements and acceptance criteria. You track requirements across the full lifecycle, including the ones that surface mid-sprint , and you flag gaps before they create problems downstream.
• AI-powered execution: You use AI tools daily to accelerate your own work, writing requirements documentation, synthesizing meeting notes, surfacing action items, drafting release notes, and automating your work. You are not waiting for someone to build a system around you. You build it yourself using the tools available.

🎯 Requirements

• Experience working in or alongside design and engineering teams. You understand how software gets built.
• Demonstrated AI fluency: You already use AI tools daily to write faster, research better, and automate parts of your and team's workflows. We will ask you to show us how.
• Strong written communication: Clear, direct, and precise.
• Experience writing requirements documentation and defining acceptance criteria.
• Proficiency with project and task management tools such as Linear, Jira, or Asana.
• The ability to create structure where there is none. You are not waiting for someone to hand you a system.
• Experience shipping products for operations or clinical teams as a key user.
• Have worked on small teams responsible for shipping outsized outcomes.
• Background in health tech, digital health, or clinical operations.

🏖️ Benefits

• A mission that matters. We serve patients who have spent years being dismissed or undertreated.
• A lean, high-trust team where your work has a direct impact on how the company grows.
• Competitive compensation for a pre-Series A company $180-200k.
• Generous equity compensation.
• Generous health benefits with 100% of employee and 80% of dependent premiums paid for.

Skills & Technologies

Remote

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Haven Headache and Migraine Relief

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About Haven Headache and Migraine Relief

Haven Headache and Migraine Relief is a specialized telehealth clinic focused on treating chronic migraine and cluster headache disorders. Led by board-certified neurologists, the practice offers personalized medication management, preventive therapies, and rescue plans delivered through secure video consultations. Services include prescription refills, lifestyle coaching, and coordination with primary care to reduce emergency-room visits and improve daily function for patients nationwide.

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