Product Owner, Agentic AI

Jerry Technologies Inc.

Job Overview

Location

San Francisco Bay Area

Job Type

Full-time

Full Job Description

📋 Description

• Lead end-to-end development of Jerry.ai’s AI platform and customer experiences, from roadmap creation to full rollout, focusing on automating car ownership services using LLMs and agentic systems.
• Partner with engineering teams to design prompt strategies, evaluation frameworks, and guardrails that balance latency, cost, and accuracy in high-volume AI interactions (50k+ chats/month).
• Serve as the technical translator between engineering and cross-functional teams, establishing AI best practices, platform standards, and clear communication of complex system behaviors.
• Drive systematic improvements in answer quality, customer satisfaction, and automation rates through rigorous experimentation, A/B testing, and data-backed decision-making.
• Collaborate directly with OpenAI partners to evaluate, integrate, and deploy next-generation voice models and workflow automation capabilities into the ChatGPT App.
• Own the strategic direction of Jerry.ai’s AI-powered customer experience, ensuring alignment with business goals to automate a fragmented $2T car ownership market.
• Translate complex technical concepts into actionable product requirements for non-technical stakeholders while maintaining deep engagement with engineering on API design and system architecture.
• Utilize SQL to independently analyze customer interaction data, validate hypotheses, and uncover opportunities to increase automation rates and reduce human-in-the-loop dependency.
• Build and scale production-grade AI systems that already automate over 70% of inbound sales and service requests, continuously refining performance based on real-world usage patterns.
• Champion a culture of innovation by staying current with LLM release notes, experimenting with new model capabilities, and implementing custom AI workflows that enhance platform functionality.
• Define and measure key performance indicators around automation efficiency, customer satisfaction, and cost per interaction, using data to justify product decisions and resource allocation.
• Work cross-functionally with product, design, and operations to ensure AI features are seamlessly integrated into the user journey across Jerry.ai’s super app ecosystem.
• Maintain a systems-thinking mindset to anticipate edge cases, scalability challenges, and failure modes in multi-agent workflows and human-AI collaboration loops.
• Lead the adoption of AI platform standards across teams, ensuring consistency in model behavior, safety protocols, and user experience across all customer touchpoints.

🎯 Requirements

• 4+ years of experience in management consulting or technical product management at a fast-paced startup
• Proven interest in and hands-on experience with modern LLM systems
• Ability to navigate technical tradeoffs and lead implementation of AI platform standards
• A track record of turning complex, strategic ideas into scalable, production-grade products
• Familiarity with SQL and comfort using data to answer questions and validate hypotheses
• Systems thinker comfortable engaging in technical conversations about API design and architecture

🏖️ Benefits

• Health, dental, and vision coverage
• Paid time off
• Paid parental leave
• 401(k) plan with employer matching
• Wellness benefits
• Equity grants as part of total compensation

Skills & Technologies

Product Management

Onsite

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Jerry Technologies Inc.

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About Jerry Technologies Inc.

Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.

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