Job Overview
Location
Remote (Spain)
Job Type
Full-time
Category
Product Manager
Date Posted
February 26, 2026
Full Job Description
đź“‹ Description
- • As a Product Owner for Station Experience at roadsurfer, you will be instrumental in shaping the future of our physical and digital touchpoints for our customers and station agents. This is a unique opportunity to own the vision, strategy, and execution for a critical part of the roadsurfer journey, ensuring seamless and delightful experiences from booking to return.
- • You will be the driving force behind defining and delivering innovative solutions that enhance operational efficiency at our stations while simultaneously elevating the customer experience. This involves a deep dive into the day-to-day realities faced by our station agents and understanding the intricate handoff points with our customers.
- • Your core responsibility will be to translate these insights into a clear, actionable product roadmap. This means not only identifying pain points and opportunities but also articulating them as well-defined user needs, leveraging frameworks like jobs-to-be-done and customer journey maps.
- • A significant part of your role will involve establishing robust data and feedback mechanisms. You will be responsible for setting up analytics and feedback loops to gather crucial data points, enabling you to surface problems, formulate data-informed hypotheses, and rigorously prioritize initiatives based on their potential impact and technical feasibility.
- • You will act as a cross-functional leader, fostering strong collaboration between design, engineering, operations, data science, and other key stakeholders. Your ability to align diverse teams around a shared vision, define clear requirements, and champion priorities will be crucial for driving the timely and high-quality delivery of your product initiatives.
- • Ensuring the quality and reliability of the experiences you deliver is paramount. This includes overseeing rigorous quality assurance processes, meticulous release planning, proactive monitoring of production environments, and a commitment to continuous improvement of performance and uptime.
- • You will be empowered to define the vision and long-term outcomes for the Station Experience domain. This requires strategic thinking, a deep understanding of our business objectives, and the ability to translate complex problems into a clear, measurable roadmap with well-defined success criteria.
- • Empathy will be your guiding principle as you immerse yourself in the station agent experience and the customer handoff process. Identifying friction points and uncovering opportunities for improvement will be central to your discovery process.
- • You will leverage data not just to understand problems but to drive innovation. By establishing and analyzing key metrics, you will be able to validate hypotheses and make informed decisions about where to invest development resources for maximum return.
- • Your leadership will extend to guiding your cross-functional teams through the entire product development lifecycle, from ideation and design to development, testing, and launch. You will be the champion for your product, ensuring buy-in and alignment across the organization.
- • A key aspect of your role will be ensuring that the solutions you bring to market are not only functional but also delightful to use, meeting the high standards expected by the roadsurfer brand.
- • You will continuously monitor the performance of your products in the live environment, identifying areas for optimization and iterating to ensure sustained success and customer satisfaction.
- • This role offers a unique opportunity to make a tangible impact on the operational backbone of roadsurfer, directly influencing the efficiency of our stations and the satisfaction of our customers.
- • You will be at the forefront of innovation, exploring new technologies and methodologies to enhance the station experience and streamline our operations.
- • Your ability to communicate complex ideas clearly and concisely to both technical and non-technical audiences will be essential for driving alignment and securing support for your product initiatives.
- • You will contribute to a culture of continuous learning and improvement, sharing insights and best practices with your colleagues across the product and engineering teams.
- • Ultimately, you will be responsible for delivering products that users love, aligning with roadsurfer's mission to enable happy adventures and #happyroadsurfing.
🎯 Requirements
- • Proven track record of delivering successful products in an agile environment, with at least 3 years of experience as a Product Manager or Product Owner.
- • Demonstrated ability to define product vision, strategy, and translate insights into a measurable roadmap with clear success criteria.
- • Experience in user research, customer journey mapping, and leveraging data analytics to inform product decisions and prioritization.
- • Excellent verbal and written communication skills in English, with the ability to effectively communicate with technical and non-technical stakeholders.
- • Hands-on experience with product management tools such as Jira, Confluence, Metabase, and Figma, and a strong understanding of Scrum methodology.
🏖️ Benefits
- • Annual camper budget to experience the #happyroadsurfing lifestyle.
- • Support for personal and professional development through an individual Growth Plan and Inhouse Academy.
- • Collegial atmosphere with flat hierarchies, regular team events, and a strong team spirit.
- • Opportunity to shape the vision and strategy of a critical product area in a fast-growing company.
- • Remote work flexibility within Spain.
Skills & Technologies
Product Management
Remote
About roadsurfer GmbH
roadsurfer GmbH is a German recreational vehicle rental company that operates a fleet of campervans and motorhomes for short-term hire across Europe. Founded in 2016 and headquartered in Munich, it provides fully equipped vehicles for leisure travel through a booking platform and pick-up locations in Germany, France, Spain, Italy, Switzerland, the Netherlands, Austria and the Nordics. The company focuses on flexible rental terms, digital booking and customer support to serve private travellers and outdoor tourism markets.
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