Product Specialist - Fraud & AML

Computer Systems, Inc.

Job Overview

Location

Remote, USA

Job Type

Full-time

Full Job Description

📋 Description

• As a Product Specialist – Fraud & AML at Computer Systems, Inc. (CSI), you will serve as the subject matter expert for CSI’s fraud prevention and anti–money laundering product suite, playing a critical role in helping community and regional financial institutions combat financial crime through innovative technology solutions. Your expertise will directly influence sales success, product strategy, and customer trust by ensuring CSI’s offerings remain best-in-class, compliant, and aligned with evolving regulatory and threat landscapes.
• You will deliver high-impact product demonstrations to prospects and customers, translating complex technical capabilities into clear, compelling value propositions that address real-world fraud and AML challenges faced by banks and credit unions. These demonstrations are pivotal in driving win rates, shortening sales cycles, and positioning CSI as a trusted advisor in financial crime prevention.
• Day to day, you will maintain deep expertise in fraud typologies, AML regulations (BSA/AML, OFAC, FFIEC, FATF), transaction monitoring, risk scoring, case management, and KYC processes, continuously updating your knowledge to reflect emerging threats and regulatory changes.
• You will partner closely with Sales and Marketing teams to support pipeline development by attending prospect calls, contributing to proposal strategies, and providing expert insights during sales engagements to strengthen CSI’s value proposition and improve conversion rates.
• You will represent CSI at industry trade shows, conferences, and customer events, showcasing the Fraud & AML product suite while gathering market intelligence on emerging fraud schemes, technological advancements, and regulatory shifts to inform product and go-to-market strategies.
• You will collaborate with Product Management and Marketing to refine product positioning, support roadmap prioritization, and identify new growth opportunities by channeling customer and market feedback into actionable insights for solution enhancement.
• You will build credibility internally and externally by serving as a trusted resource on fraud and AML topics, helping cross-functional teams understand customer needs and ensuring product messaging remains accurate, relevant, and compelling.
• Through this role, you will develop advanced expertise in financial crime prevention technology and regulatory compliance, positioning yourself as a trusted advisor in the banking technology space while directly contributing to CSI’s mission of empowering financial institutions to rival their competition through secure, innovative solutions.
• You will gain exposure to cross-functional business operations, strategic planning, and market analysis, enhancing your ability to influence product direction and sales strategy in a dynamic, mission-driven environment focused on safeguarding the financial system.

🎯 Requirements

• Education or job knowledge equivalent to a college or university undergraduate education.
• Minimum of three (3) years of relevant work or industry experience in fraud prevention, AML, financial crime compliance, or related banking technology domains.
• Strong understanding of Fraud and AML technologies, including transaction monitoring, risk scoring, case management, and customer due diligence/KYC processes.
• Knowledge of financial crime regulations and guidance (e.g., BSA/AML, OFAC, FFIEC, FATF) and how they impact financial institutions.
• Proven ability to deliver compelling, clear, and accurate product demonstrations to both technical and non-technical audiences.
• Ability to translate complex product capabilities into meaningful customer value propositions that resonate with banking professionals.
• Strong problem-solving skills with the ability to understand customer use cases and align them with product functionality.
• Ability to work collaboratively with Sales, Product Management, Marketing, and Implementation teams to support shared goals.
• Skilled at gathering market feedback and channeling insights to internal teams to support product roadmap and strategy.
• Comfortable representing the company at conferences, trade shows, and industry events, with willingness to travel occasionally (very little – a few conferences per year).

🏖️ Benefits

• Competitive salary with eligibility for incentive awards based on individual and business performance.
• Comprehensive range of benefits, including health, dental, vision, and retirement plans (details available via CSI’s Benefits Summary).
• Opportunity to work remotely from anywhere in the USA, offering flexibility and work-life balance.
• Access to ongoing professional development and training to stay current in fraud, AML, and banking technology trends.
• Exposure to industry events and conferences, enhancing your professional network and visibility in the financial crime prevention space.
• Supportive, inclusive culture as an Equal Opportunity Employer committed to diversity, equity, and accessibility.
• Visa sponsorship is not offered; applicants must be authorized to work in the United States without sponsorship.

Skills & Technologies

Remote

Degree Required

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Computer Systems, Inc.

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About Computer Systems, Inc.

Provider of enterprise software and managed IT services for local governments, utilities, and public sector agencies. Products include ERP, utility billing, tax collection, asset management, and citizen engagement platforms. Services span cloud hosting, cybersecurity, data conversion, and ongoing support. Founded in 1978, headquartered in Fairfax, Virginia, serving over 1,500 clients across North America.

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