Job Overview
Location
Remote USA
Job Type
Full-time
Category
Data Science
Date Posted
June 25, 2026
Full Job Description
đź“‹ Description
- • Serve as a liaison between internal teams and external borrowers to facilitate seamless mortgage loan processing from origination to closing.
- • Provide superior customer service by clearly communicating loan programs, costs, and documentation requirements to borrowers to ensure informed decision-making.
- • Review and audit borrower income, asset, and credit documentation to verify accuracy and compliance with loan eligibility standards.
- • Run automated underwriting systems (DU and LP) to assess loan risk and determine approval eligibility based on borrower financial profiles.
- • Prepare, review, and deliver mortgage loan disclosure packages including rate disclosures and re-disclosures in compliance with regulatory requirements.
- • Pre-underwrite loan files by analyzing paystubs, bank statements, W-2s, tax returns, court orders, and other supporting documents to strengthen loan approval outcomes.
- • Manage a diverse loan pipeline including Conventional, FHA, VA, USDA, 203k, Jumbo, and reverse mortgage products to match borrowers with optimal financial solutions.
- • Ensure loan structures align with each borrower’s unique financial circumstances to maximize approval potential and long-term affordability.
- • Identify and resolve missing or incomplete documentation in loan files to prevent processing delays and support timely closings.
- • Input data into loan origination systems to generate disclosures, configure loan terms, and set up loans to best fit borrower needs and regulatory standards.
- • Maintain strict adherence to RESPA guidelines and all federal, state, and local mortgage and consumer protection regulations.
- • Utilize Encompass LOS and Microsoft Office Suite (Outlook, Windows) to manage loan files, communicate with stakeholders, and meet daily operational deadlines.
- • Demonstrate strong analytical and mathematical skills to evaluate complex financial data and make accurate underwriting recommendations.
- • Prioritize tasks effectively to manage multiple loan files simultaneously while meeting strict internal and regulatory timelines.
- • Hold required state mortgage licensing to legally communicate loan programs and costs directly to borrowers.
🎯 Requirements
- • Bachelor’s degree and/or equivalent combination of education and experience
- • 3-5 years of residential mortgage processing experience
- • Valid state mortgage license to communicate loan terms and costs to borrowers
- • Experience with Encompass LOS
- • Knowledge of RESPA guidelines and mortgage consumer regulations
- • Proficiency in DU, LP, Microsoft Outlook, and Windows
🏖️ Benefits
- • Competitive compensation plan
- • Comprehensive medical, dental, and vision insurance
- • 401(k) retirement plan
- • Company-provided short-term disability coverage
- • Employee assistance program
- • Wellness program
Skills & Technologies
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About CrossCountry Mortgage, LLC
CrossCountry Mortgage is a national retail mortgage lender headquartered in Brecksville, Ohio. Licensed in all 50 states, it originates and funds conventional, FHA, VA, USDA, jumbo and specialty loan products for purchase and refinance transactions through its network of retail branches, wholesale and correspondent channels. Founded in 2003, the company operates as a direct lender and employs loan officers, processors and underwriters to provide end-to-end mortgage services to consumers, real estate professionals and builders.
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