Job Overview
Location
16 Locations
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • The Program Manager AI Adoption & Enablement will lead employee adoption, engagement, and operational enablement efforts related to AI technologies across the Lender Division, helping teams understand, adopt, and effectively utilize AI-enabled tools to improve productivity, efficiency, collaboration, and customer experience.
- • Day to day, the role involves leading AI awareness and adoption initiatives, coordinating cross-functional programs, managing timelines and deliverables, facilitating stakeholder meetings, supporting training material development, gathering employee feedback, and ensuring responsible AI usage standards and governance practices are maintained.
- • The role sits within First American Financial Corporation’s Mortgage Solutions division, a Fortune 100 Best Companies to Work For® employer for eleven consecutive years, known for its people-first culture, inclusivity, and commitment to innovation in lending operations.
- • In this role, the individual will develop expertise in AI enablement, change management, and operational transformation within financial services, gain experience coordinating governance and compliance for AI initiatives, and drive measurable improvements in employee adoption and operational efficiency through scalable AI frameworks.
🎯 Requirements
- • Bachelor’s degree in Business, Operations, Communications, Marketing, Organizational Development, Project Management, or related field.
- • 3–6+ years of experience in program management, employee enablement, operational coordination, change management, training coordination, or related roles.
- • Experience coordinating cross-functional initiatives involving multiple business stakeholders.
- • Strong communication, organizational, facilitation, and stakeholder management skills.
- • Experience supporting organizational change initiatives, training efforts, or employee engagement programs.
- • Ability to manage multiple priorities and adapt in a fast-paced environment.
🏖️ Benefits
- • Comprehensive benefits package including medical, dental, vision, and 401k.
- • PTO/paid sick leave and other great benefits like an employee stock purchase plan.
- • Opportunity to work remotely with flexibility across 16 locations.
- • Inclusive, people-first culture recognized as a Fortune 100 Best Company to Work For® for eleven consecutive years.
- • Commitment to diversity, equity, and inclusion with awards for being a best place to work for women, diversity, and LGBTQ+ employees.
Skills & Technologies
About First American Financial Corporation
First American Financial Corporation provides title insurance, settlement services, and risk solutions for real estate transactions in the United States and abroad. The company offers title insurance policies, escrow and closing services, tax monitoring, home warranty products, and data and analytics for lenders, servicers, investors, and government-sponsored enterprises. Its segments include title insurance and services, specialty insurance, and corporate operations. Founded in 1889 and headquartered in Santa Ana, California, First American supports residential and commercial property transactions through a network of agents and direct operations.
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