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Program Manager - Dropbox

Job Overview

Location

MarketStar Utah Remote

Job Type

Full-time

Category

HR & Recruiting

Date Posted

May 20, 2026

Full Job Description

đź“‹ Description

  • • As a Program Manager supporting Dropbox Inside Sales Team at MarketStar, you will drive customer success outcomes, optimize program performance, and enable revenue growth through cross-sell and up-sell opportunities while building a world-class Customer Success function.
  • • Day to day, you will collaborate with client and internal teams, identify improvement opportunities, implement strategic recommendations, monitor performance metrics, coach and mentor team members, and orchestrate human and tech engagement to maximize productivity and customer lifetime value.
  • • MarketStar is a global outsourced B2B demand, sales, customer success, and revenue operations provider with 35+ years of experience, serving innovative tech companies worldwide. Headquartered in Utah with global offices across six countries, the company employs 3,000+ people and is recognized as a top employer with an award-winning workplace culture built on six core values.
  • • In this role, you will develop leadership expertise in managing global virtual teams, deepen your understanding of recurring revenue business models, enhance data-driven decision-making skills, and grow your ability to inspire and motivate teams while advancing your career through MarketStar’s structured learning and development programs.

🎯 Requirements

  • • Bachelor’s degree in related field or equivalent work experience
  • • Minimum 5 years of B2B sales, customer success, or account management experience
  • • 3+ years of frontline leadership experience; 1+ year of second level leadership preferred
  • • Strong familiarity with chat platforms and demonstrated success managing sales chat teams
  • • Experience managing global teams across multiple regions and time zones (preferred)
  • • Data-driven mindset with demonstrated ability to analyze data to determine business decisions

🏖️ Benefits

  • • Structured learning and career development programs
  • • Mental health program
  • • Generous Paid Time Off policy
  • • Paid medical leave
  • • Child/Dependent care reimbursement
  • • Education reimbursement
  • • 401k match, hardship loan program, access to financial wellness advisor
  • • Comprehensive healthcare coverage including medical, dental, and vision

Skills & Technologies

Remote
Degree Required

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MarketStar
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About MarketStar

MarketStar empowers B2B and enterprise clients by providing comprehensive outsourcing solutions across sales, partner channel management, and customer success. They specialize in demand generation, sales engineering, and revenue operations, leveraging data analytics and generative AI to drive growth. Serving technology companies and beyond, MarketStar's expertise helps businesses optimize their go-to-market strategies and customer engagement. Recognized as a leader in B2B sales services, they have a proven track record, including a notable case study where they achieved a 15x boost in leads for a leading tech company through their Account-Based Marketing services, showcasing their impact on global sales growth.

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