Program Manager, Talent Management Products

ServiceTitan, Inc.

Job Overview

Location

Canada Remote

Job Type

Full-time

Full Job Description

📋 Description

• Own and drive the end-to-end talent management product lifecycle, from strategy and design through execution and optimization.
• Partner with HR, recruiting, and learning & development teams to align talent programs with business goals.
• Define talent architecture, competencies, and success metrics that scale across the organization.
• Build scalable systems for onboarding, performance management, succession planning, and leadership development.
• Use data and analytics to measure program effectiveness, identify gaps, and inform continuous improvement.
• Ensure talent initiatives are compliant, equitable, and aligned with DEI and organizational values.
• Drive adoption and engagement of talent programs through communication, training, and change management.

🎯 Requirements

• 5+ years of experience in talent management, HR, or organizational development.
• Proven success designing and launching talent programs in fast-growing or enterprise environments.
• Strong knowledge of talent acquisition, performance management, learning systems, and HR technology stacks.
• Experience with HRIS, ATS, LMS, or similar platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM).
• Ability to influence stakeholders and drive organizational change through data-backed insights.

🏖️ Benefits

• Competitive salary range: $111,000 CAD - $156,700 CAD
• Equity and holistic suite of benefits
• Leadership development and career growth opportunities
• Flexible work arrangements and recognition programs
• Access to cutting-edge HR technology and AI tools
• Parental leave and family support programs

Skills & Technologies

Remote

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ServiceTitan, Inc.

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About ServiceTitan, Inc.

ServiceTitan provides cloud-based business management software for residential and commercial contractors in plumbing, HVAC, electrical, and other trades. Its platform integrates customer relationship management, scheduling, dispatching, invoicing, payments, marketing analytics, inventory management, and field workforce mobile applications. The system connects office teams with field technicians, automates service workflows, and offers real-time performance reporting, aiming to improve operational efficiency and revenue for home-service businesses.

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