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Project Management Lead

Job Overview

Location

Toronto

Job Type

Full-time

Category

Operations

Date Posted

July 10, 2026

Full Job Description

đź“‹ Description

  • • Build and Mature the PMO: Architect and implement Zip’s project management standards, methodology templates, and tooling to create a scalable delivery practice.
  • • People Management & Leadership: Directly manage, mentor, and hire a team of project managers, establishing clear performance expectations and supporting career pathing.
  • • Hands-On Project Execution: Directly own and drive the end-to-end delivery of high-priority, complex enterprise implementations, balancing team leadership with active, on-the-ground execution.
  • • Portfolio Governance: Oversee the global portfolio of active enterprise onboardings, proactively monitoring resource constraints, capacity planning, and target delivery timelines.
  • • Metrics & Continuous Improvement: Define and track operational metrics (e.g., project velocity, milestones hit, time-to-value) to continuously optimize post-sales execution.
  • • Cross-Functional Collaboration: Partner closely with Product and Engineering leadership to communicate enterprise deployment needs, streamline feedback loops, and shape product readiness.
  • • Executive Escalations: Act as the primary escalation management point for enterprise client implementations, resolving complex delivery blockers and ensuring high client satisfaction.

🎯 Requirements

  • • 8+ years of experience in enterprise software implementation, technology consulting, or complex project management.
  • • 3+ years of direct people management experience, with a proven track record of growing and mentoring technical implementation teams.
  • • Demonstrated success in building, launching, or significantly up-leveling a PMO function within a fast-growing B2B SaaS environment.
  • • Deep familiarity with enterprise financial systems, procurement workflows, or large-scale ERP implementation methodologies.
  • • Outstanding communication, negotiation, and relationship skills; expert ability to influence decision-making and push back constructively at the executive level.

🏖️ Benefits

  • • Start-up equity
  • • Health, vision & dental coverage
  • • Catered lunches & dinners
  • • Commuter benefit
  • • Team building events & happy hours
  • • Flexible PTO
  • • Apple equipment plus home office stipend

Skills & Technologies

Senior
Onsite

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About Zip

Zip provides the world's leading agentic procurement orchestration platform, helping businesses manage spend from initial intake to final payment. Their comprehensive suite of products, including Intake-to-Procure, Procure-to-Pay, Supplier Onboarding, and AI Procurement Concierge, streamlines complex purchasing processes. Zip serves a broad spectrum of clients, from startups to enterprises across various industries like technology and financial services, empowering procurement, finance, and legal teams to gain control and efficiency. The platform is designed to facilitate smarter spending and mitigate risk, leveraging embedded AI capabilities for decision-making and driving cross-functional efficiency by integrating with existing tech stacks, a feature beneficial for distributed teams. Notably, Zip is trusted by over 1,030 global leaders, demonstrating its significant impact on optimizing business operations.

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