Project Manager

📋 Description

• • As a Project Manager at NewEra Technologies Ltd., you will be instrumental in driving the successful execution of multiple, large-scale technology projects. You will be the linchpin connecting client needs with our expert delivery teams, ensuring seamless project lifecycles from initiation to completion.
• • Your core responsibility will involve managing the day-to-day operational and tactical aspects of these engagements. This includes overseeing project coordinators and ensuring that all client-facing activities align with project objectives and contractual scope.
• • A critical part of your role will be to effectively brief technicians on their specific scope of work before dispatch. You will be responsible for verifying that the completed work strictly adheres to these defined scope requirements, maintaining high standards of quality and client satisfaction.
• • You will proactively facilitate crucial meetings with client engineering teams, regional technology managers, and facility managers. In these forums, you will lead the identification and meticulous management of project risks, ensuring that potential issues are addressed before they impact project timelines or deliverables.
• • A key focus will be on robust scope management and proactive risk mitigation across all your assigned projects. You will implement rigorous engagement review and quality assurance procedures, adhering to NewEra's established methodology to guarantee profitable and successful project execution.
• • Your performance will be measured against regional goals and customer satisfaction metrics, underscoring the importance of delivering exceptional client experiences.
• • In terms of project financials, you will be responsible for meticulous engagement billing, ensuring timely revenue recognition and accurate invoicing. You will diligently monitor payables and receivables for all projects under your purview, maintaining financial integrity.
• • You will be tasked with integrating financial data from all projects, providing a consolidated view of project financial health. This includes analyzing profitability, revenue, margins, bill rates, and utilization across your project portfolio to identify trends and opportunities for optimization.
• • You will also be expected to promptly address and resolve any billing issues that arise, ensuring client confidence and smooth financial operations.
• • Effective communication is paramount. You will serve as a key participant in both internal team meetings and client discussions, fostering transparency and alignment.
• • You will be expected to confront issues openly and address them quickly, demonstrating a proactive and problem-solving approach.
• • You will effectively communicate relevant project and practice information to your superiors and peers in other departments, ensuring organizational alignment and knowledge sharing.
• • Tactfully communicating sensitive information will be a crucial skill, maintaining professional relationships while conveying necessary details.
• • A solid technical understanding is essential for this role. You must be familiar with Network Routing and Switch Environments, as well as copper and fiber infrastructure.
• • You will be expected to maintain and continuously update your knowledge of all relevant networking technology areas, staying abreast of industry advancements.
• • Your success will be measured by key performance indicators such as timely project delivery, high levels of client satisfaction, and the achievement of key client KPIs. Specific performance measures will be agreed upon and set during your performance appraisal.
• • This role offers a unique opportunity to contribute to a global team committed to securely connecting people, places, and information with end-to-end technology solutions at scale.
• • You will be part of a team-oriented culture that prioritizes personal and professional development, working alongside industry-certified experts and benefiting from continuous training opportunities.
• • Embrace our core attributes: putting people first, embracing continuous learning, and thriving through collaboration and inclusion. Help us nurture our people to deliver exceptional customer service and shape the future of work.
• • If you are driven, organized, and possess a strong technical aptitude combined with excellent project management skills, we encourage you to apply and make a significant impact in a supportive, growth-oriented environment.