Project Manager, Mid-Market | French speaking

Deel, Inc.

Job Overview

Location

Spain

Job Type

Full-time

Full Job Description

📋 Description

• **Drive Client Success as a Project Manager, Mid-Market (French Speaking) at Deel**
• Deel is revolutionizing the global employment landscape, offering an all-in-one payroll and HR platform designed for the modern, distributed workforce. Our mission is to unlock global opportunity for every individual, team, and business, breaking down geographical barriers to hiring and career advancement. As the fastest-growing SaaS company in history, we are not just building software; we are architecting the future of work, fostering a more diverse, inclusive, and connected global economy. With a valuation of $17.3 billion and $1 billion in ARR within five years, Deel is at the forefront of a massive market transformation, and we are seeking a driven Project Manager to join our dynamic team in Spain.
• In this pivotal role, you will be the primary point of contact and trusted advisor for our mid-market clients, guiding them through the critical onboarding phase and setting the foundation for long-term, successful partnerships. You will act as the face and voice of Deel, both internally and externally, ensuring our clients are seamlessly integrated into our platform and empowered to leverage its full capabilities. This is an opportunity to make a tangible impact on the working lives of millions by facilitating efficient, compliant, and scalable global employment solutions.
• *Key Responsibilities and Impact:**
• **Strategic Onboarding & Project Management:** Lead the end-to-end implementation of Deel's Global all-in-one Employee Management Platform for a diverse portfolio of mid-market clients. This involves meticulous planning, proactive execution, and diligent monitoring of all project phases to ensure timely and successful launches. You will orchestrate complex projects, managing timelines, resources, and stakeholder expectations to deliver exceptional client outcomes.
• **Client Relationship Management & Advisory:** Serve as the primary liaison and trusted advisor to clients throughout their onboarding journey. You will deeply understand their unique business needs, operational challenges, and strategic goals, providing expert guidance on product utilization, best practices, and compliance requirements. Your ability to build strong, lasting relationships will be crucial for client retention and growth.
• **Product Expertise & Advocacy:** Develop a comprehensive understanding of Deel's extensive product suite, including HRIS, payroll, compliance, benefits, and equipment management. Become a go-to resource for clients and internal teams, translating complex product features into tangible business benefits. You will champion new products and capabilities, identifying opportunities for clients to expand their use of Deel and achieve greater operational efficiency.
• **Cross-Functional Collaboration & Internal Advocacy:** Work closely with various internal departments, including Customer Experience, Sales, and Product/R&D teams, to advocate for client needs and ensure a cohesive and positive client experience. You will bridge the gap between client requirements and Deel's product development, providing valuable insights to drive continuous improvement and innovation.
• **Problem Solving & Global Payroll Acumen:** Proactively identify, analyze, and resolve complex operational and product-related issues that clients may encounter. Leverage your understanding of global payroll, HR, and compliance to provide effective solutions and strategic advice, ensuring clients navigate the complexities of international employment with confidence.
• **Process Improvement & Best Practice Development:** Contribute to the ongoing refinement and documentation of Deel's onboarding processes and implementation methodologies. Share your knowledge and experiences to help build scalable best practices that enhance efficiency and effectiveness across the entire client success team.
• **Communication & Stakeholder Management:** Communicate with exceptional clarity, persuasion, and professionalism to a wide range of stakeholders, including C-suite executives, HR professionals, and operational teams. You will present solutions, articulate value propositions, and manage expectations with confidence and credibility.
• **Driving Client Growth & Retention:** By ensuring a smooth and successful onboarding experience, you will directly contribute to client satisfaction, retention, and expansion. Your efforts will empower clients to scale their global teams compliantly and efficiently, solidifying Deel's position as their indispensable partner.
• **Adaptability in a Fast-Paced Environment:** Thrive in Deel's high-growth, dynamic environment. You will be expected to manage multiple priorities, adapt quickly to changing needs, and proactively identify and remove blockers to ensure project momentum and client satisfaction.
• This role offers a unique opportunity to be at the forefront of the global work revolution, tackling challenging problems that have a real-world impact. You will gain invaluable experience in a rapidly scaling, globally distributed company, contributing directly to our mission of making global employment accessible and manageable for businesses worldwide.

🎯 Requirements

• Fluent level of French and English (written and spoken).
• Minimum of 3 years of experience in a customer-facing role, specifically in onboarding, implementation, or account management for B2B SaaS products, with a strong preference for experience in HR, Payroll, or Finance domains.
• Proven project management skills with a demonstrated ability to manage multiple complex projects simultaneously in a fast-paced, deadline-driven environment, ensuring meticulous attention to detail and proactive follow-through.
• Exceptional communication and interpersonal skills, with the ability to clearly articulate complex ideas, build rapport with diverse stakeholders, and present solutions persuasively to clients and internal teams.

🏖️ Benefits

• Stock grant opportunities, dependent on role, employment status, and location.
• Comprehensive benefits and perks, tailored to your employment status and country of residence.
• Flexible remote work environment, with the option for WeWork access.

Skills & Technologies

Mid-level

Remote

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Deel, Inc.

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About Deel, Inc.

Deel is a San Francisco-based payroll and compliance platform that enables businesses to hire, pay, and manage contractors and employees in over 150 countries. It automates onboarding, localized contracts, tax filings, and payments while ensuring adherence to local labor laws. The cloud software integrates with HR and accounting systems, offers visa and immigration support, and provides employer-of-record services for companies without local entities. Founded in 2019, Deel serves thousands of remote-first and distributed organizations, helping them scale global teams quickly and reduce administrative overhead associated with international employment.

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