Project Manager, Operations - REMOTE from any US based location

CNO Financial Group, Inc.

Job Overview

Location

Carmel, IN

Job Type

Full-time

Full Job Description

📋 Description

• CNO Financial Group, Inc. is a leading insurance and financial services company focused on securing the future of middle-income America.
• The company is hiring a Project Manager, Operations, who is responsible for leading and managing to outcomes of multiple large complex projects simultaneously with a typical budget of up to $2M.
• The role will have in-depth, specialized expertise in at least two of the following Project Management methodologies – Waterfall, Lean/Six Sigma, Agile, or a Hybrid approach – with a strong knowledge base in all the methodologies, and a keen skill for tailoring multiple methodologies together based on the needs of the respective project.
• The Project Manager, Operations, will drive business value by collaborating across departments to deliver outcomes of multiple large and complex projects with significant business impact.
• The role will be responsible for managing multiple large, complex, and generally unrelated projects simultaneously, with budgets up to $2M.
• The Project Manager, Operations, will lead projects using various PPM approaches, including Agile, Waterfall, Hybrid SDLC, with specialized expertise in one or more.
• The role will define and refine project scope, budget, objectives, resources, tools, success metrics, and key milestones.
• The Project Manager, Operations, will conduct planning to set realistic targets for the project team.
• The role will negotiate and deliver resource commitments across departments and teams.
• The Project Manager, Operations, will act as liaison between Consumer Operations PMO (CO-PMO), other PMOs, and the Project Competency Center (PCC).
• The role will possess strong understanding of business areas to recommend solutions for complex issues.
• The Project Manager, Operations, will conduct complex process mapping, recommend and execute process improvements, and manage Agile/sprint-based implementations.
• The role will develop plans to address complex risks and issues; recommend PMO best practices.
• The Project Manager, Operations, will review quality management methods and plans accordingly.
• The role will use creative problem-solving to modify processes and procedures, providing significant input into overall project management for Operations.
• The Project Manager, Operations, will identify, recommend, review, and approve changes to process documentation, tools, templates, ensuring proper use by CO-PMO team.
• The role will lead in securing tools and information to enable optimal team performance.
• The Project Manager, Operations, will work within high authority limits to deliver and execute on resource commitments.
• The role will manage large internal and external resources with competing demands and cross-functional intersections on large projects.
• The Project Manager, Operations, will conduct recurring stakeholder analyses to formulate communication and change management plans.
• The role will ensure successful implementation of projects and processes.
• The Project Manager, Operations, will recognize and eliminate process waste.
• The role will manage closing activities, including final documentation and lessons learned.
• The Project Manager, Operations, will develop and utilize governance methodology, tools, and templates as defined by IT-PCC and CO-PMO.
• The role will oversee, monitor, and develop risk strategies for issues, risks, and action logs.
• The Project Manager, Operations, will build consensus among competing business goals with strong business knowledge.
• The role will demonstrate good commercial awareness and understanding of CNO.
• The Project Manager, Operations, will present business cases, project updates, and status reports to all impacted levels of the organization.
• The role will persuade and influence others, especially at senior levels within the function.
• The Project Manager, Operations, will solve complex problems and play a significant role in decision making.
• The role will draw from professional and technical expertise to influence decisions and deliver on strategic goals.
• The Project Manager, Operations, will provide input to technical consultants for process upgrades, re-builds, or re-designs.
• The role will mentor, coach, and train team members; facilitate training delivery and develop materials.
• The Project Manager, Operations, may supervise one or two direct reports assisting with project efforts.
• The role will demonstrate mastery in at least one project management methodology and solid experience with all, including Agile, Lean (PDCA, DMAIC, Kaizen), Six Sigma, Waterfall.

🎯 Requirements

• Bachelor’s degree in management operations or 8 years related field or equivalent experience required.
• 7 years’ experience of related experience, with increasing responsibilities.
• Requires one or more of the following certifications and will acquire additional certifications within two years in this role: PMP, Lean, Six Sigma Green Belt, and/or Agile/Scrum Master preferred.
• Solid knowledge of data visualization tools such as Tableau.
• Extensive experience with Innotas/Project Server or similar tools.
• Proficient in Microsoft Office tools, including Word, Excel, PowerPoint, Project, Visio, and other business-related software.

🏖️ Benefits

• Medical, Dental, and Vision insurance
• Performance-based bonus or sales incentive
• 401(k) retirement plan with company match
• Short-term & long-term disability insurance
• Paid time off and 10 corporate holidays
• Paid parental leave
• Company-paid life insurance
• Mental & Financial Well-Being Resources

Skills & Technologies

Remote

Degree Required

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CNO Financial Group, Inc.

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About CNO Financial Group, Inc.

CNO Financial Group, Inc. is a holding company for a group of insurance businesses that provide life, health, and annuity products primarily to middle-income Americans through agents, worksite programs, and direct marketing. Founded in 1979 and headquartered in Carmel, Indiana, CNO operates via subsidiaries including Bankers Life, Washington National, and Colonial Penn. The company distributes fixed indexed annuities, supplemental health policies, and long-term care coverage, focusing on retirees and pre-retirees underserved by traditional insurers. CNO is publicly traded on the NYSE under ticker CNO, emphasizes digital enrollment tools, and maintains a nationwide network of licensed agents.

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