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Project Operations Specialist

Adyen N.V.

Job Overview

Location

Madrid

Job Type

Full-time

Full Job Description

📋 Description

• Support and manage the full project lifecycle for 5–10 concurrent global client projects, ensuring successful deployment of Adyen’s payment solutions across timelines of 6 months to 2 years.
• Coordinate technical and operational roll-outs for client solutions including Point of Sale (POS) and marketplace e-commerce integrations.
• Act as the primary point of contact between clients’ project/technical teams and internal Adyen departments to align on deployment goals and timelines.
• Provide clear, structured communication to translate complex technical requirements into actionable steps for both internal teams and external clients.
• Facilitate seamless handovers from implementation to ongoing operations by establishing scalable "business as usual" processes for each client.
• Gather and analyze client feedback during and after deployments to inform product improvements and internal process optimizations.
• Collaborate with global teams across multiple time zones and cultural contexts to ensure consistent project execution and client satisfaction.
• Verify correct system configurations and operational readiness prior to client go-live to ensure compliance with Adyen’s technical standards.
• Contribute to internal scaling initiatives by documenting best practices and identifying inefficiencies in project delivery workflows.
• Maintain accurate project documentation, timelines, and milestone tracking to ensure transparency and accountability across all stages of deployment.
• Proactively identify risks and blockers in project execution and coordinate cross-functional responses to mitigate delays or scope issues.
• Participate in client onboarding meetings, technical reviews, and post-launch evaluations to ensure alignment with business objectives.
• Adapt communication style and approach based on stakeholder roles, from technical engineers to executive decision-makers.
• Ensure all project activities adhere to Adyen’s ethical and operational standards while supporting clients in achieving their business ambitions.

🎯 Requirements

• 1–3 years of experience managing or supporting projects
• Proficiency in English and Spanish is required
• Fluency in at least one additional language: Italian, French, or Portuguese
• Ability to clarify complex topics to internal and external stakeholders
• Comfort working closely with a global team across different timezones and cultures

🏖️ Benefits

• Opportunity to work with global clients including Meta, Uber, H&M, and Microsoft
• Collaborative, office-first environment in Madrid with hybrid work model
• Exposure to cutting-edge financial technology platforms and large-scale integrations
• Culture that supports owning your career and tackling unique technical challenges at scale
• Inclusive environment that values diverse perspectives and encourages authentic self-expression
• Structured career development and internal scaling initiatives

Skills & Technologies

Remote

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Adyen N.V.

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About Adyen N.V.

Adyen N.V. is a Dutch payment technology company providing an end-to-end platform that processes card, digital wallet, bank transfer and point-of-sale transactions for online and in-store merchants worldwide. The unified platform handles acquiring, risk management, issuing and settlement, offering real-time data analytics and global acquiring licenses. Founded in 2006 and headquartered in Amsterdam, the company serves enterprise clients including Uber, Spotify and Microsoft.

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