Project Support Specialist

PFM Asset Management

Job Overview

Location

Remote, Serbia

Job Type

Full-time

Full Job Description

📋 Description

• The Project Support Specialist plays a critical role in ensuring the efficient and compliant execution of clinical trials by providing cross-functional administrative and operational support to project teams, directly contributing to the advancement of precision medicine in oncology and rare diseases.
• This role is essential for maintaining study timelines, documentation, training records, and communication flows, enabling project leaders to focus on strategic execution while ensuring regulatory adherence and operational continuity across global study sites.
• What the person will do day to day:
• Creates and maintains detailed project timelines in MS Project or similar systems, ensuring all milestone dates are current, updates are documented, and distributed promptly to all study team members and stakeholders.
• Schedules and coordinates internal and external meetings, prepares and circulates agendas, takes accurate meeting minutes, and files all documentation in the Trial Master File (TMF) per SOPs and ICH-GCP guidelines.
• Manages study data within the Clinical Trial Management System (CTMS), including updating contact lists, tracking enrolment projections, maintaining milestone dates, and submitting and tracking helpdesk tickets until resolution.
• Designs, assigns, and documents study-specific training programs, monitors completion, identifies training gaps, and escalates deficiencies to appropriate team leads or project leadership for remediation.
• Establishes and maintains secure, access-controlled SharePoint or shared working spaces for study teams, sponsors, and vendors, ensuring appropriate document version control and confidentiality.
• Manages user access to clinical trial systems by submitting access requests via HelpDesk, conducting periodic access reviews, and documenting results to uphold data security and compliance protocols.
• Orders, tracks, and manages study supplies and initial study binders, coordinating with printing vendors to ensure accurate collation, timely shipping, and proper delivery to investigational sites.
• Prepares and distributes study communications including SUSARs, email blasts, newsletters, and site updates as directed by project leadership, ensuring timely and accurate dissemination to investigators and study sites.
• May support translation of site-level documents in alignment with local and regional regulatory requirements, acting as a liaison between central teams and local partners when needed.
• Acts as a primary point of contact for project-related inquiries from team members, sponsors, and third-party vendors, facilitating clear and timely communication across functional boundaries.
• Assists in the preparation, distribution, and reconciliation of study materials such as Operations Manuals, Investigator Site Files (ISFs), and patient cards during applicable study phases.
• Supports team leaders in generating study status reports covering site initiation, activation, recruitment, and other key metrics, contributing to timely project oversight and decision-making.
• Performs additional duties as assigned by Project Managers, Clinical Trial Managers, or other project leadership, demonstrating adaptability and a proactive approach to evolving study needs.
• About the team or company:
• Precision for Medicine is a leading precision medicine CRO dedicated to advancing oncology and rare disease therapies through innovative clinical trial design, biomarker integration, and data-driven operational excellence.
• The company fosters a mission-driven, collaborative culture where employees are empowered to contribute meaningfully to life-saving research, with a strong emphasis on scientific rigor, patient focus, and operational precision.
• What the person can learn or achieve in this role:
• Develop deep expertise in clinical trial operations, regulatory compliance (ICH-GCP), and global study management within a high-impact, fast-growing CRO environment.
• Build transferable skills in project coordination, documentation control, cross-functional communication, and systems management that are highly valued across the clinical research and healthcare industries.

🎯 Requirements

• 4-year college degree or equivalent experience in a business, scientific, or healthcare-related discipline
• Minimum of 2 years of relevant experience as a Clinical Trial Assistant, Clinical Support Specialist, or similar role in clinical research
• Fluency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) with advanced proficiency in Excel and Project
• Professional-level English communication skills, both written and verbal
• Working knowledge of ICH-GCP guidelines, Precision SOPs, and regulatory requirements in clinical trials
• Strong attention to detail, self-motivation, interpersonal skills, and ability to work independently and collaboratively in a team environment

🏖️ Benefits

• Fully remote work opportunity based in Serbia (or Poland, Slovakia, Hungary, or Romania), offering flexibility and work-life balance
• Opportunity to contribute to meaningful oncology and rare disease research with real-world impact on patient outcomes
• Professional development and growth within a globally recognized precision medicine CRO committed to innovation and excellence
• Access to comprehensive training in clinical trial systems, regulatory standards, and project management tools
• Collaborative, inclusive, and mission-driven workplace culture that values diversity, equity, and employee well-being

Skills & Technologies

GCP

Remote

Degree Required

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PFM Asset Management

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About PFM Asset Management

PFM Asset Management is a distinguished investment management firm specializing in providing tailored investment solutions for institutional clients. With a strong focus on fiduciary responsibility and long-term value creation, PFM offers a comprehensive range of services including fixed income, equity, and alternative investment strategies. Their approach is grounded in rigorous research, disciplined risk management, and a deep understanding of client objectives. PFM is committed to transparency and client service, striving to be a trusted partner in helping institutions achieve their financial goals. They serve a diverse clientele, including public funds, corporate pensions, endowments, and foundations, adapting their strategies to meet unique needs.

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