Prompt Engineer

Firework Technologies, Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Prompt Engineer at Firework Technologies, Inc., you will be at the forefront of innovation, playing a pivotal role in shaping the capabilities of our cutting-edge AI-powered video commerce platform. You will be instrumental in designing, developing, and refining the prompts that guide our large language models (LLMs) to generate exceptional content and drive performance across our global operations.
• This role is a unique opportunity to bridge the gap between human creativity and artificial intelligence, translating complex business needs and user intents into precise, effective instructions for AI systems. You will be responsible for ensuring that our AI outputs are not only high-quality and reliable but also adhere to ethical guidelines and brand standards, making you a critical guardian of our AI's integrity and effectiveness.
• Your day-to-day will involve a deep dive into the nuances of prompt engineering, experimenting with various phrasing, structures, and parameters to unlock the full potential of our generative AI tools. You will collaborate closely with product managers, data scientists, engineers, and content creators to understand their requirements and translate them into actionable prompts that enhance user experiences, optimize marketing campaigns, and streamline internal processes.
• A key responsibility will be to develop and maintain a comprehensive library of prompts, categorizing them by use case, performance metrics, and model type. This will involve rigorous testing and iteration, analyzing the output of different prompts, and identifying patterns of success and areas for improvement. You will be expected to stay abreast of the latest advancements in LLM technology and prompt engineering techniques, continuously seeking new ways to enhance our AI's capabilities.
• You will contribute to the development of best practices and guidelines for prompt engineering within Firework, helping to establish a culture of responsible and effective AI utilization. This includes documenting your findings, sharing your knowledge with the wider team, and potentially training others on effective prompt design.
• The impact of your work will be far-reaching, directly influencing the quality of customer interactions, the efficiency of content generation, and the overall performance of our video commerce platform. By optimizing prompts, you will help us deliver more personalized and engaging experiences to our users, drive higher conversion rates for our clients, and maintain our position as a leader in the connected commerce space.
• You will be tasked with identifying and mitigating potential biases or unintended consequences in AI-generated content, ensuring that our AI operates ethically and inclusively. This requires a keen understanding of the potential pitfalls of LLMs and a proactive approach to developing safeguards.
• Furthermore, you will be involved in evaluating and selecting new AI models or tools that can further enhance our prompt engineering efforts, contributing to the strategic direction of our AI investments.
• This role demands a blend of technical acumen, creative thinking, and a strong understanding of language. You will need to be adept at understanding the subtle differences in wording and structure that can dramatically alter AI output, and possess the creativity to explore novel approaches to prompt design.
• You will work in a dynamic, fast-paced environment, collaborating with a global team that is passionate about building the future of commerce. Your contributions will be vital in ensuring that Firework remains at the cutting edge of AI technology, delivering unparalleled value to our customers and partners.
• Ultimately, your success will be measured by the tangible improvements in AI performance, the efficiency gains realized by our teams, and the positive impact on our business objectives. You will be a key enabler of Firework's mission to revolutionize connected commerce through intelligent technology.
• This position offers a unique opportunity to grow your expertise in a rapidly evolving field, working with a supportive and forward-thinking company that values innovation and individual contribution.

🎯 Requirements

• Proven experience in prompt engineering, AI model interaction, or a related field involving the optimization of AI outputs.
• Strong understanding of natural language processing (NLP) concepts and the capabilities and limitations of large language models (LLMs).
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts clearly and concisely.
• Analytical and problem-solving skills, with a meticulous attention to detail and a data-driven approach to experimentation and optimization.
• Bachelor's degree in Computer Science, Linguistics, Cognitive Science, or a related technical or analytical field, or equivalent practical experience.

🏖️ Benefits

• Competitive salary and equity package.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and continuous learning in a rapidly evolving field.
• Collaborative and innovative work environment with a global team.

Skills & Technologies

Onsite

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Firework Technologies, Inc.

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About Firework Technologies, Inc.

Firework Technologies is a San Francisco-based B2B SaaS company that provides short-form shoppable video and livestream commerce infrastructure to brands and retailers. Its platform embeds interactive video experiences on e-commerce sites, social channels and mobile apps, letting merchants host live shopping events, create shoppable stories and leverage AI-driven personalization to convert viewers into buyers. The company serves Fortune 500 retailers, consumer brands and marketplaces across North America, Europe and Asia, offering analytics, content management and integration with existing e-commerce stacks to drive engagement, reduce bounce rates and increase average order values.

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