Job Overview
Location
Memphis Metro, TN Home
Job Type
Full-time
Category
Operations
Date Posted
July 16, 2026
Full Job Description
📋 Description
- • As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims.
- • You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements.
- • You will recognize and empathize with members' life events, as appropriate.
- • Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling.
- • USAA also provides a company vehicle to physically inspect losses within your locally assigned territory.
- • Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed.
- • This is an hourly, non-exempt position with paid overtime available.
🎯 Requirements
- • High School Diploma or General Equivalency Diploma.
- • 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
- • Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
- • Proficient knowledge of residential construction.
- • Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
- • Proficient negotiation, investigation, communication, and conflict resolution skills.
🏖️ Benefits
- • Comprehensive medical, dental and vision plans.
- • 401(k).
- • Pension.
- • Life insurance.
- • Parental benefits.
- • Adoption assistance.
- • Paid time off program with paid holidays plus 16 paid volunteer hours.
- • Various wellness programs.
- • Career path planning and continuing education assists employees with their professional goals.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About United Services Automobile Association
United Services Automobile Association is a Fortune 500 financial services group headquartered in San Antonio, Texas, founded in 1922 by Army officers to insure each other’s vehicles. Today it provides banking, insurance, investment, and retirement products to current and former members of the U.S. military and their families. The member-owned reciprocal inter-insurance exchange operates under charters in Texas and serves over 13 million members worldwide. The association maintains strict eligibility rules tied to military service and is consistently ranked among the top U.S. insurers and banks for customer satisfaction and financial strength.
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