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Job Overview
Location
Remote (USA)
Job Type
Full-time
Category
HR & Recruiting
Date Posted
March 21, 2026
Full Job Description
đź“‹ Description
- • As a Billing Lead at Candid Health, you will play a critical role in transforming one of the most inefficient parts of the U.S. healthcare system—medical billing—by leading a team that ensures healthcare providers get paid accurately and efficiently through innovative software solutions.
- • Your leadership will directly impact the company’s mission to reduce administrative waste in healthcare, where providers currently spend over $250 billion annually on billing overhead, by driving operational excellence and preventive revenue cycle strategies.
- • You will lead, support, and unblock a team of medical billers responsible for managing client claims, ensuring timely submission, follow-up, and resolution to meet billing targets and KPIs.
- • You will monitor team productivity and quality metrics, identify bottlenecks in the billing lifecycle, and implement process improvements to increase operational effectiveness and reduce denials.
- • You will analyze claims data to detect patterns in rejections, denials, and payment delays, using insights to inform product and engineering teams about needed software enhancements.
- • You will own and drive initiatives focused on preventive revenue cycle management, such as improving upstream eligibility checks, authorization processes, and charge capture to stop issues before they occur.
- • You will collaborate cross-functionally with product, engineering, and customer success teams to translate billing challenges into technical requirements and validate solutions.
- • You will manage EDI enrollments, payment posting and reconciliation, denial resolution, and multi-state, multi-specialty billing operations, including telehealth-specific workflows.
- • You will foster a culture of continuous learning and accountability within the team, mentoring billers to develop expertise in complex payer rules and regulatory changes.
- • You will communicate complex billing concepts clearly to both technical and non-technical stakeholders, ensuring alignment across teams on priorities and outcomes.
- • You will work in a remote-first environment with a mission-driven team that values autonomy, transparency, and equity, where your experience will directly shape how technology simplifies healthcare finance.
🎯 Requirements
- • Proven experience leading medical billing or revenue cycle management teams in a healthcare or health tech environment.
- • Deep expertise across multiple specialties, multi-state billing regulations, and telehealth billing workflows.
- • Strong analytical skills with a preventive mindset focused on reducing denials and rejections through upstream process improvements.
- • Hands-on experience with EDI enrollments, payment posting and reconciliation, denial resolution and management, and other core RCM functions.
- • Excellent communication skills, with the ability to explain complex billing concepts clearly in writing and verbally to diverse audiences.
🏖️ Benefits
- • Competitive starting salary range of $105,000 - $125,000 USD, with potential for equity upside in a mission-driven health tech startup.
- • Fully remote work arrangement within the USA, offering flexibility and autonomy in how and where you work.
- • Opportunity to impact a critical national healthcare challenge by reducing administrative waste and improving provider reimbursement through technology.
Skills & Technologies
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About Candid Health Inc.
Candid Health provides cloud-based software that automates medical billing workflows for healthcare providers and digital health companies. Its platform integrates with electronic health records and practice management systems to handle eligibility checks, claim generation, coding assistance, denial management, and payment posting. The company uses rules engines and machine learning to reduce manual data entry, improve claim acceptance rates, and accelerate reimbursements. Candid Health primarily serves independent practices, telehealth startups, and behavioral health organizations across the United States.
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