The Western Union Company logo

Regional Director Business Development - Western Region

Job Overview

Location

Work From Home - USA CA

Job Type

Full-time

Category

Sales Manager

Date Posted

May 15, 2026

Full Job Description

đź“‹ Description

  • • Lead and develop a high-performing team of Territory Sales Executives focused on new business acquisition and profitable network growth in the Western Region.
  • • Define and execute territorial sales strategies to optimize pipeline quality and target high-potential agent opportunities across the Western U.S.
  • • Establish clear goals, KPIs, and performance standards aligned with company-wide revenue and profitability objectives.
  • • Monitor sales performance metrics and implement coaching and improvement plans to ensure team members meet or exceed targets.
  • • Manage the full new-agent sales lifecycle, including prospecting, lead generation, contract negotiation, onboarding, and transition to Account Management.
  • • Analyze market data, competitive trends, and demographic insights to identify and prioritize expansion opportunities in key markets.
  • • Create and present performance, pipeline, and market reports to leadership highlighting risks, opportunities, and strategic trends.
  • • Ensure disciplined forecasting and maintain strong close rates through accurate sales pipeline management.
  • • Lead contract negotiations with new agents to ensure profitability, compliance with company policies, and alignment with business objectives.
  • • Partner with Marketing to enhance lead generation efforts and with Operations to streamline agent activation and onboarding processes.
  • • Collaborate closely with Account Management to ensure seamless handoffs and improve early-stage agent retention.
  • • Drive cross-functional alignment with internal teams to improve the overall agent experience and accelerate time-to-revenue.
  • • Apply data-driven performance management techniques to maximize team productivity and return on investment.
  • • Maintain a strong understanding of financial products, money transfer market dynamics, and relevant regulatory requirements in the consumer financial services industry.
  • • Demonstrate exceptional verbal and written communication skills to influence clients, internal stakeholders, and senior leadership.
  • • Work independently and cross-functionally across teams while maintaining accountability for regional business outcomes.
  • • Promote an inclusive and collaborative team culture that supports diverse perspectives and high-performance standards.
  • • Ensure compliance with all company policies and legal requirements during recruitment, contracting, and onboarding processes.
  • • Maintain proficiency in CRM tools and Microsoft Office Suite to track activities, forecast results, and generate reports.
  • • Support a remote-first work environment with consistent communication and performance management across distributed teams.

Skills & Technologies

Remote
$135k-150k
Degree Required

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The Western Union Company logo
The Western Union Company
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About The Western Union Company

The Western Union Company operates a global money movement and payments network. It provides consumers and businesses with fast, reliable, and convenient ways to send and receive money around the world. Western Union's services include international money transfers, money orders, and bill payments, accessible through a vast network of agent locations, online platforms, and mobile applications. The company focuses on enabling cross-border transactions, facilitating remittances for migrant workers, and supporting small businesses with payment solutions. With a history spanning over 170 years, Western Union has built a significant presence in the global financial services sector, leveraging its brand recognition and extensive reach to serve millions of customers worldwide.

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