Job Overview
Location
Melbourne
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 12, 2026
Full Job Description
đź“‹ Description
- • As a Regional Practice Lead - Communications at Kraken Technologies Limited, you will combine people leadership, delivery oversight, and subject-matter expertise across multiple clients and countries within your region, playing a critical role in advancing sustainable energy solutions through technology.
- • Day to day, you will be accountable for raising the standard of delivery excellence, developing talent, ensuring consistency of practice across different countries and client engagements, and remaining closely connected to complex client implementations involving Kraken's communications systems: Voice, Ink (email/chat), and Transactional Comms.
- • You will work within Kraken's Comms Practice, supporting clients through Migration (onboarding and configuration) and Accelerate (optimisation for improved channel effectiveness, automation, and customer experience) phases, contributing to a smart, sustainable energy system that optimises renewable generation and enhances grid intelligence.
- • In this role, you will develop leadership and technical expertise in global energy technology delivery, mentor teams across regions, and drive best practices in communications system implementation, directly impacting Kraken’s mission to transform the energy industry for a better, more sustainable future.
🎯 Requirements
- • Experience in people leadership and team development
- • Background in delivery oversight and client engagement management
- • Subject-matter expertise in communications systems (Voice, email/chat, transactional)
- • Ability to work across multiple countries and diverse client environments
- • Experience in driving practice consistency and delivery excellence
- • Familiarity with migration and optimisation phases of technology implementation
🏖️ Benefits
- • Opportunity to work on innovative global developments in energy technology
- • Role in creating a smart, sustainable energy system with real-world impact
- • Exposure to complex client engagements across multiple countries
- • Leadership development within a purpose-driven technology company
- • Contribution to transforming the energy industry for a better future
Skills & Technologies
Senior
Onsite
About Kraken Technologies Limited
Kraken builds the Kraken platform — a cloud-native, AI-powered operating system for utilities and energy companies that automates the energy supply chain (customer lifecycle, billing/CRM, trading and asset optimisation, migration from legacy systems) to enable faster product innovation, lower operating costs, and support distributed/renewable energy use.
Get more remote jobs like this
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
USA
Contract
Expires Jun 10, 2026
Design
Remote
1 month ago
