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This position was posted on May 12, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Kraken Technologies Limited logo

Regional Practice Lead - Communications

Job Overview

Location

Melbourne

Job Type

Full-time

Category

HR & Recruiting

Date Posted

May 12, 2026

Full Job Description

đź“‹ Description

  • • As a Regional Practice Lead - Communications at Kraken Technologies Limited, you will combine people leadership, delivery oversight, and subject-matter expertise across multiple clients and countries within your region, playing a critical role in advancing sustainable energy solutions through technology.
  • • Day to day, you will be accountable for raising the standard of delivery excellence, developing talent, ensuring consistency of practice across different countries and client engagements, and remaining closely connected to complex client implementations involving Kraken's communications systems: Voice, Ink (email/chat), and Transactional Comms.
  • • You will work within Kraken's Comms Practice, supporting clients through Migration (onboarding and configuration) and Accelerate (optimisation for improved channel effectiveness, automation, and customer experience) phases, contributing to a smart, sustainable energy system that optimises renewable generation and enhances grid intelligence.
  • • In this role, you will develop leadership and technical expertise in global energy technology delivery, mentor teams across regions, and drive best practices in communications system implementation, directly impacting Kraken’s mission to transform the energy industry for a better, more sustainable future.

🎯 Requirements

  • • Experience in people leadership and team development
  • • Background in delivery oversight and client engagement management
  • • Subject-matter expertise in communications systems (Voice, email/chat, transactional)
  • • Ability to work across multiple countries and diverse client environments
  • • Experience in driving practice consistency and delivery excellence
  • • Familiarity with migration and optimisation phases of technology implementation

🏖️ Benefits

  • • Opportunity to work on innovative global developments in energy technology
  • • Role in creating a smart, sustainable energy system with real-world impact
  • • Exposure to complex client engagements across multiple countries
  • • Leadership development within a purpose-driven technology company
  • • Contribution to transforming the energy industry for a better future

Skills & Technologies

Senior
Onsite

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Kraken Technologies Limited logo
Kraken Technologies Limited
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About Kraken Technologies Limited

Kraken builds the Kraken platform — a cloud-native, AI-powered operating system for utilities and energy companies that automates the energy supply chain (customer lifecycle, billing/CRM, trading and asset optimisation, migration from legacy systems) to enable faster product innovation, lower operating costs, and support distributed/renewable energy use.

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