Job Overview
Location
Remote
Job Type
Full-time
Category
DevOps
Date Posted
May 23, 2026
Full Job Description
đź“‹ Description
- • Own and manage the complete release lifecycle including planning, scheduling, coordination, deployment, and validation across multiple products and environments.
- • Drive end-to-end release processes to ensure predictable, high-quality releases aligned with product and engineering timelines.
- • Coordinate closely with engineering, QA, DevOps, and product teams to align release cadences, dependencies, and deliverables.
- • Lead QA certification efforts by ensuring all release candidates meet defined quality gates and compliance standards before deployment.
- • Implement and improve test automation frameworks to enhance release quality, reduce manual testing overhead, and accelerate feedback loops.
- • Identify, track, and mitigate release risks across environments, including production, staging, and pre-production systems.
- • Maintain release documentation, including release notes, rollback plans, and deployment runbooks for all supported products.
- • Monitor release health post-deployment and collaborate with support and operations teams to address post-release issues promptly.
- • Establish and enforce release policies and standards to ensure consistency, traceability, and auditability across all releases.
- • Work with product managers to prioritize release content based on business impact, customer needs, and technical feasibility.
- • Facilitate release readiness reviews and cross-functional syncs to ensure all teams are aligned on release scope, timelines, and rollback procedures.
- • Analyze release metrics such as failure rates, deployment frequency, and mean time to recovery to continuously improve release efficiency and reliability.
- • Champion a culture of quality and accountability by promoting best practices in testing, automation, and deployment hygiene across teams.
- • Serve as the primary point of contact for release-related escalations and ensure timely communication of release status to stakeholders.
- • Collaborate with DevOps to optimize CI/CD pipelines for faster, safer, and more reliable releases.
- • Ensure compliance with internal and external regulatory requirements relevant to software releases in regulated industries such as medical devices or manufacturing.
🎯 Requirements
- • Proven experience managing end-to-end release lifecycles in a SaaS or software product environment
- • Demonstrated expertise in driving QA processes and implementing test automation
- • Strong coordination skills across engineering, QA, DevOps, and product teams
- • Experience with CI/CD pipelines and deployment automation tools
- • Familiarity with release documentation, rollback procedures, and release governance
- • Ability to analyze release metrics and drive continuous improvement in release quality
🏖️ Benefits
- • Opportunity to work at a rapidly growing AI-first SaaS company backed by top Silicon Valley VCs
- • Collaborative and innovative team environment focused on redefining service intelligence
- • Remote work flexibility with global team members
- • Exposure to cutting-edge AI technology impacting high-tech, manufacturing, and medical device industries
Skills & Technologies
About Neuron7.ai, Inc.
Neuron7.ai provides AI software that captures expert knowledge from service interactions and turns it into step-by-step resolution guidance. The platform ingests data from CRM tickets, knowledge bases, call transcripts and IoT signals, then generates predictive next-best actions for technicians and customer support agents. By institutionalizing expertise, the company helps enterprises cut resolution times, reduce truck rolls and improve customer satisfaction in complex equipment, medical device and high-tech industries. Headquartered in San Jose, California, Neuron7.ai serves Fortune 500 manufacturers and service organizations worldwide.
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