Release Manager

National University System

Job Overview

Location

Remote, USA

Job Type

Full-time

Full Job Description

📋 Description

• Coordinates the end-to-end execution of production system releases, including scheduling, sequencing, and dependency management across IT and business teams.
• Plans, documents, and oversees all changes to production systems in alignment with the Software Development Lifecycle (SDLC) and established Change Management process.
• Facilitates Change Advisory Board (CAB) activities by collecting required documentation, summarizing risks and impacts, and ensuring timely review and approval of proposed changes.
• Validates deployment and rollback plans to ensure technical readiness, business continuity, and risk mitigation prior to production release.
• Communicates release schedules, deployment status, rollback status, risks, and outcomes to technical teams, business stakeholders, Project Management, and University Leadership.
• Creates, maintains, and governs a centralized enterprise release and deployment calendar visible to all internal University stakeholders.
• Ensures release activities are fully documented, auditable, and compliant with university policies, IT governance standards, and change management requirements.
• Coordinates cross-functional teams during release execution to resolve conflicts, manage issues, and ensure successful deployment outcomes.
• Monitors post-release outcomes, validates successful implementation, and ensures lessons learned and follow-up actions are captured and communicated.
• Drives continuous improvement of release and change management practices, tools, and workflows in collaboration with IT Leadership to enhance reliability, transparency, and stakeholder experience.
• Translates complex technical release details into plain-language communications for business stakeholders and leadership.
• Prepares clear and meaningful summaries for Change Advisory Board (CAB) review, including risk assessments, dependencies, and approval recommendations.
• Maintains centralized release documentation and enterprise-wide deployment calendars with strong organizational skills.
• Ensures accuracy, completeness, and auditability of release and change records through meticulous attention to detail.
• Applies disciplined release coordination and governance practices to CI/CD-driven changes, ensuring production deployments align with business priorities and risk thresholds.
• Supports release and change management governance through CAB documentation, risk assessment, and approval coordination.
• Coordinates inputs from developers, infrastructure teams, project managers, and business partners into cohesive release documentation.
• Demonstrates strong project management skills including planning, resourcing, coordination, meeting facilitation, and documentation from inception to completion.
• Identifies opportunities to improve release and change management practices, tools, and workflows proactively in partnership with IT leadership.
• Works independently with minimal supervision, taking initiative to manage priorities and complete work within broad parameters.
• Collaborates effectively across departments, functions, cultures, and time zones with strong interpersonal and collaboration skills.
• Applies established SDLC, release, and change management practices while supporting continuous improvement of those processes.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related technical or business discipline
• Five (5) or more years of progressively responsible experience in IT operations, release management, change management, or software delivery within a complex, multi-system environment
• Formal training or hands-on experience with the Software Development Lifecycle (SDLC), including release planning, scheduling, validation, and rollback
• Experience supporting release and change management governance, including Change Advisory Board (CAB) documentation, risk assessment, and approval coordination
• Proven ability to coordinate cross-functional teams (development, infrastructure, security, QA, and business stakeholders) through release activities
• Experience developing and maintaining release and change management processes, standards, and documentation

🏖️ Benefits

• Annual salary range of $70,092.00 - $94,622.00
• Comprehensive well-being benefits for employees and their families
• Part-time benefits available (details linked in job posting)
• Salary offered commensurate with experience, qualifications, skills, and competencies
• Base pay aligned with state minimum exemption thresholds
• Opportunity for up to 10% travel

Skills & Technologies

Azure

Remote

Degree Required

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National University System

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About National University System

National University is a private, nonprofit university system headquartered in San Diego, California. Founded in 1971, it offers career-focused undergraduate, graduate, and credential programs tailored for adult learners and military personnel. The university emphasizes flexible scheduling, including online and on-campus evening courses, serving a diverse student body across multiple locations in California and Nevada. Its academic structure encompasses schools of business, education, health, engineering, and professional studies, with accreditation from the WASC Senior College and University Commission.

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