Job Overview
Location
Charlotte, North Carolina
Job Type
Full-time
Category
Sales
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • As a Call Center Agent at Jerry.ai, you will handle inbound calls from existing customers to process policy service requests and answer coverage questions.
- • Day to day, you will add/remove vehicles and drivers, send policy documents, update lienholders, and work retention cases to prevent cancellations.
- • Jerry.ai is a fast‑growing fintech super app for car owners, serving 4–5M customers and partnering with 55+ insurance carriers.
- • In this role, you can earn your P&C license, support customers remotely, and help scale a top‑rated, AI‑driven product.
🎯 Requirements
- • High school diploma or equivalent; customer‑service experience preferred.
- • 2+ years of call center or customer support experience.
- • Strong multitasking skills and ability to manage competing priorities.
- • Excellent verbal communication and empathy for customers.
- • Basic understanding of insurance terminology or willingness to learn.
- • Comfortable working remotely with provided equipment.
- • Ability to work flexible schedules (5×8 or 4×10 shifts).
- • Self‑motivated, coachable, and committed to retention outcomes.
🏖️ Benefits
- • Hourly pay $19.00–21.00 plus potential equity opportunities.
- • Company‑paid P&C license (within ~60 days of start).
- • Medical, dental, and vision insurance with 401(k) match.
- • Remote work option and company‑provided equipment.
- • Paid time off and paid parental leave.
- • Ongoing training, mentorship, and career growth opportunities.
- • Wellness benefits and employee assistance programs.
- • Work with a high‑impact, inclusive team at a top‑rated app.
About Jerry Technologies Inc.
Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.
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