Job Overview
Location
Remote-HI
Job Type
Full-time
Category
Software Engineering
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Originate and manage purchase mortgage loans from application through closing while ensuring full compliance with all regulatory and company requirements.
- • Convert Zillow-provided purchase opportunities into funded loans through proactive follow-up, borrower consultation, and timely execution.
- • Build and maintain strong relationships with customers and, where applicable, with Zillow Preferred Agents and local real estate partners.
- • Manage an active loan pipeline while meeting defined service levels, productivity metrics, and funding expectations in a performance-driven environment.
- • Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to monitor pipeline health, track customer engagement, and optimize workflow efficiency.
- • Collaborate closely with centralized processing, underwriting, and closing teams to ensure seamless and efficient loan movement from origination to funding.
- • Deliver a consistent, high-quality customer experience through phone, email, and text communication, ensuring clarity, responsiveness, and professionalism at every touchpoint.
- • Stay current on evolving market trends, lending programs, and federal/state regulatory requirements to provide tailored financing solutions to borrowers.
- • Maintain active NMLS licensing, complete required continuing education, and participate in ongoing professional development to remain compliant and competent.
- • Operate in either a high-volume, phone-based, lead-driven environment or a consultative, market-focused model centered on Zillow Preferred Agents, based on individual strengths and team alignment.
- • Collect, store, and use voiceprints (speech recordings) for operational, compliance, and quality assurance purposes as part of standard business practices.
- • Work remotely from a principal place of residence physically located within the state of Hawaii, with optional time spent at company offices.
- • Adhere to all company policies, performance KPIs, and ethical standards in a structured, metrics-based organization supported by Zillow’s brand and technology platform.
🎯 Requirements
- • 3+ years of mortgage origination experience with a strong emphasis on purchase transactions, either as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license.
- • Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
- • Physically located in and working remotely from Hawaii.
- • Proven success originating purchase loans in either a high-volume, phone-based sales environment or an agent-centric referral model.
- • Strong client service orientation with consultative sales skills and deep understanding of the mortgage process.
- • Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel).
🏖️ Benefits
- • Competitive base pay with eligibility for incentive compensation based on experience, performance, and location.
- • Opportunity to work within Zillow Group’s FinTech division, leveraging industry-leading technology and brand support.
- • Access to ongoing professional development and required continuing education support.
- • Employment with a company recognized as one of FORTUNE 100 Best Companies to Work For® in 2025 and on PEOPLE Companies That Care® 2025 list.
Skills & Technologies
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About Zillow Group, Inc.
Zillow Group operates the largest digital real-estate marketplace in the United States, connecting buyers, sellers, renters, landlords and agents through websites and mobile apps. Founded in 2006 and headquartered in Seattle, the company provides property listings, valuation estimates via its Zestimate algorithm, comparative market analytics, mortgage origination and title services, and iBuying through its Zillow Instant Offers program. Revenue is generated primarily from Premier Agent advertising, lead generation, and real-estate services. The platform covers more than 110 million U.S. homes and is publicly traded on NASDAQ under the ticker ZG.
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