Job Overview
Location
6 Locations
Job Type
Full-time
Category
Engineering
Date Posted
July 10, 2026
Full Job Description
đź“‹ Description
- • As a Remote Reliability Engineer at KONE, you will be the first point of contact for technical queries during the maintenance phase of KONE and non-KONE equipment.
- • You'll work closely with maintenance technicians to diagnose complex issues, identify root causes, and deliver effective solutions that keep our customers' equipment operating safely and reliably.
- • This is an excellent opportunity for an engineering professional who enjoys combining technical expertise, customer focus, and continuous improvement in a collaborative environment.
- • You will provide remote technical support to maintenance technicians, helping identify root causes and corrective actions for equipment issues.
- • You will assist with spare parts identification and technical recommendations.
- • You will support KONE's connected services and analytics by evaluating non-standard service needs.
- • You will collaborate with support teams to configure and troubleshoot KRM devices and connections.
- • You will escalate complex cases to subject matter experts when required.
- • You will develop knowledge base articles and technical documentation that support continuous learning.
- • You will contribute to equipment reliability, safety, and performance improvement initiatives.
- • You will prepare quality reports, identify recurring issues, and recommend corrective actions.
🎯 Requirements
- • 5 years experience overall within technical industries
- • Elevators/escalators experience is a must
- • Experience as a Technician preferred
- • Strong technical knowledge and troubleshooting capability
- • Customer-focused approach with excellent communication skills
- • Flexibility and willingness to travel when required (only once every few months)
- • Strong analytical and problem-solving skills with a high attention to detail and quality focus
🏖️ Benefits
- • Enjoy career progression opportunities within a global organisation
- • Work alongside industry experts, access ongoing professional development opportunities, and play a key role in delivering exceptional service to our customers while helping shape the future of cities.
- • Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
- • Novated Leasing, ability to purchase leave, extra super, annual bonus, and a car space
- • Grow with comprehensive learning and development programs covering a wide range of professional skills
Skills & Technologies
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About KONE Corporation
KONE Corporation is a global engineering and service company headquartered in Espoo, Finland. It designs, manufactures, installs, and maintains elevators, escalators, moving walkways, and automatic building doors for residential, commercial, and infrastructure projects. Founded in 1910, KONE operates in over 60 countries, serving architects, builders, facility managers, and public transport operators with solutions that improve people flow and building lifecycle performance. The company emphasizes energy efficiency, safety, and digital connectivity through its cloud-based maintenance and monitoring services.
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