Remote Social Media Engagement -Travel Enthusiasts (French/English)

Metaverse Mod Squad, Inc.

Job Overview

Location

FRA Remote

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a Social Media Engagement moderator for global travel-focused marketing campaigns, primarily promoting Ireland as a premier holiday destination.
• Engage with users across multiple social media platforms including Facebook, Twitter, Instagram, and YouTube to inspire potential visitors through authentic, tone-appropriate interactions.
• Respond to inquiries and foster community discussions via email, community forums, and social media channels in both French and English.
• Proactively identify and initiate conversations on social platforms to increase brand awareness and drive engagement with travel content.
• Demonstrate empathetic and thoughtful communication when handling sensitive or complex user interactions.
• Research and provide accurate, timely responses to user questions about travel destinations, attractions, and logistics in Ireland.
• Maintain high standards of grammar, spelling, and punctuation in all written communications in both French (primary) and English.
• Utilize social media management tools such as Conversocial to streamline engagement workflows and track interactions.
• Adhere to a weekly commitment of 9 hours, with availability required on Monday–Thursday mornings and Monday–Tuesday afternoons (GMT timezone).
• Maintain flexible availability to accommodate short-notice shift coverage when needed.
• Operate from a dedicated laptop or desktop with a minimum of 8 GB RAM and a reliable internet connection.
• Install and comply with ModSquad’s required security software and enable two-factor authentication on both device and mobile phone.
• Leverage personal travel experience and geographical knowledge of Ireland to enhance the authenticity and relevance of engagement content.
• Contribute to a global, remote-first team supporting top-tier brands including Tourism Ireland, Spotify, VSCO, and Vimeo.

🎯 Requirements

• Native or fluent proficiency in French as primary language, with excellent written English skills
• Proven experience in social media engagement across platforms including Facebook, Twitter, Instagram, and YouTube
• Demonstrated ability to write with precision, clarity, and tone-appropriate creativity in both French and English
• Geographic knowledge of Ireland and its key tourist attractions

🏖️ Benefits

• Remote work flexibility with no daily commute
• Flexible scheduling within specified GMT time windows
• Opportunity to work with globally recognized brands
• Part-time commitment of 9 hours per week

Skills & Technologies

Remote

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Metaverse Mod Squad, Inc.

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About Metaverse Mod Squad, Inc.

Metaverse Mod Squad, Inc. provides outsourced customer support, content moderation, social media management, and community engagement services to brands, game publishers, media companies, and e-commerce platforms worldwide. Founded in 2007, the company operates a distributed workforce of moderators and support agents who work 24/7 across multiple languages and digital channels to safeguard online communities, enforce policy compliance, and enhance user experience. Clients include Fortune 500 enterprises, AAA game studios, streaming services, and consumer brands seeking scalable, on-demand moderation and customer care solutions.

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