
Job Overview
Location
Remote, Costa Rica
Job Type
Full-time
Category
Sales
Date Posted
April 21, 2026
Full Job Description
📋 Description
- • As a Renewal Inside Sales Rep at SonicWall, you will play a critical role in driving customer engagement and revenue growth by managing renewals and subscription expansions within the existing installed base, ensuring long-term customer retention and partner success.
- • Your day-to-day responsibilities include making outbound phone and email communications to customers and channel partners, analyzing subscription data to identify upsell and renewal opportunities, acting as a liaison between customers, partners, and internal sales teams, and supporting lifecycle management initiatives to improve retention and expansion rates.
- • SonicWall is a global cybersecurity leader with over 30 years of innovation, delivering real-time security solutions across cloud, hybrid, and traditional environments. The company empowers partners and customers worldwide through its threat research center and partner-first approach, operating in over 100 countries with a commitment to diversity, inclusion, and equal opportunity employment.
- • In this role, you will develop strong consultative sales and data analysis skills, gain deep exposure to cybersecurity technology and subscription business models, enhance cross-functional collaboration abilities, and build a foundation for advancement in sales, account management, or customer success within a high-growth technology organization.
Skills & Technologies
About SonicWall Inc.
SonicWall Inc. is a cybersecurity company that designs network-security appliances and software, including next-generation firewalls, secure mobile access, email security, and threat-intelligence services for mid-market and distributed enterprises. Founded in 1991 and headquartered in Milpitas, California, the company provides real-time breach detection and prevention, cloud-delivered protection, and zero-touch deployment solutions. Its portfolio spans hardware, virtual, and cloud-native offerings that secure networks, endpoints, email, and cloud applications against ransomware, encrypted threats, and zero-day attacks.
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