Renewal Manager – France

The Knot Worldwide Inc.

Job Overview

Location

France, Remote

Job Type

Full-time

Full Job Description

📋 Description

• Lead and develop a high-performing team of 8+ field sales and account management professionals across France, driving customer retention, account expansion, and revenue growth within the B2B client portfolio.
• Coach team members through regular one-on-one sessions and field visits, monitor performance via KPIs, and foster a culture focused on renewal, upselling, and win-back initiatives.
• Analyze sales and customer data to identify trends, guide commercial strategies, ensure compliance with internal processes, and provide reporting on team performance and market insights.
• Collaborate with international and cross-functional teams to share best practices and support global growth objectives while operating in a fully remote role with flexibility to attend intentional in-person gatherings.
• The Knot Worldwide champions celebration and meaningful moments, empowering employees to drive impact through authentic connection, shared purpose, and a commitment to people-first leadership and innovation.
• Opportunity to strengthen long-term client relationships, improve renewal performance, and develop strategic growth opportunities in the French market while growing as a leader in a values-driven, high-performance organization.

🎯 Requirements

• Bachelor’s degree in Business, Sales, Marketing, or a related field
• Minimum of 2 years’ experience in a similar leadership role with direct team management responsibility
• Proven track record of leading high-performing sales or account management teams
• Strong commercial mindset focused on customer retention, revenue growth, and performance delivery
• Excellent leadership and coaching abilities with a people-first management approach
• Strong analytical skills with ability to translate data into actionable business strategies
• Advanced Excel skills and experience with dynamic reporting tools and spreadsheets

🏖️ Benefits

• Fully remote work model with flexibility to attend intentional in-person gatherings
• Flexible vacation and generous parental leave
• Holistic offerings supporting mental wellbeing, physical health, and financial planning
• Access to office spaces in Barcelona, Delhi, Galway, London, New York, and Washington, D.C. for connection and collaboration
• Together@TKWW approach to hybrid work that values flexibility and meaningful in-person connection
• Commitment to employee growth, development, and happiness through purposeful initiatives

Skills & Technologies

Apache Spark

Remote

Degree Required

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The Knot Worldwide Inc.

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About The Knot Worldwide Inc.

The Knot Worldwide Inc. operates digital wedding-planning brands including The Knot, WeddingWire, Bodas.net, and Matrimonio.com. Founded in 2019 from the merger of XO Group and WeddingWire, the company provides registry, vendor marketplace, and planning tools to couples and suppliers worldwide while generating revenue through advertising, subscriptions, and commissions.

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