Restaurant Marketing Specialist, Kuwait

Deliveroo Holdings plc

Job Overview

Location

Kuwait City - Main Office

Job Type

Full-time

Full Job Description

📋 Description

• The Restaurant Marketing Specialist at Deliveroo Kuwait plays a pivotal role in driving brand growth and customer engagement by developing and executing targeted marketing strategies that enhance restaurant visibility, increase order volume, and strengthen partnerships with local F&B establishments. This role is critical to Deliveroo’s mission of transforming how people access food by connecting consumers with restaurants through innovative, data-driven campaigns that deliver measurable business impact in a competitive market.
• Day-to-day responsibilities include assisting in the planning and execution of annual restaurant marketing plans to drive customer value perception and incremental orders; delivering high-profile marketing innovations with restaurant partners through efficient multi-restaurant promotions and ‘painting the town teal’ visibility initiatives across physical and digital channels; ensuring execution excellence through meticulous program management and attention to detail; collaborating with internal commercial, product, and marketing teams to align on channel strategy and budget allocation; defining, monitoring, and reporting on campaign KPIs while sharing insights with local and global teams; developing and executing marketing programs with minimal oversight while managing multiple projects simultaneously; proposing new ideas with supporting data and projected ROI; proactively collaborating across teams to align promotion execution; maintaining relentlessly high standards in campaign development and deployment; identifying process improvement opportunities and challenging existing approaches; formulating action plans with realistic timelines when addressing issues or opportunities; and ensuring data integrity by validating results across sources, comparing to expectations and historical experiments, and quickly identifying anomalies.
• The Marketing Team at Deliveroo Kuwait operates as a agile, innovation-focused unit within a global technology leader, working closely with commercial, product, and restaurant partnership teams to deliver best-in-class co-marketing programs. Despite being part of a large international company, the Kuwait team functions with the autonomy and speed of a startup, empowering specialists to own initiatives end-to-end and make impactful decisions that directly influence local market performance and brand perception.
• In this role, the specialist will develop deep expertise in B2B2C marketing within the food delivery ecosystem, gain hands-on experience managing multi-channel campaigns for restaurant partners in a high-growth market, and refine skills in data-informed decision making, KPI tracking, and cross-functional collaboration. They will build a strong portfolio of executed campaigns that demonstrate strategic thinking, creativity, and operational excellence — positioning them for advancement into senior marketing or marketing management roles within Deliveroo or the broader FMCG/F&B and tech industries.

🎯 Requirements

• 5+ years of experience in marketing, preferably in FMCG or F&B sectors
• Proven capability in multi-channel marketing strategy and deployment, data-informed decision making, and performance-based marketing approaches
• Strong written and spoken English and Arabic language proficiency
• Comfortable with advanced Google Sheets/Excel, data dashboards, and data mining for analysis to enhance marketing programs
• Experience in restaurant marketing or eCommerce, with prioritization for candidates familiar with multi-vendor platforms
• Highly detail-oriented with ability to ensure precision and consistency across tasks
• Comfortable working with numbers, including budget management
• Able to work under pressure and tight timelines

🏖️ Benefits

• Healthcare, well-being, and parental leave benefits (country-specific)
• Generous annual leave allowances, including time off to support charitable causes
• Pension contributions and workplace wellness initiatives
• Commitment to diversity, equity, and inclusion with accommodations available for equitable participation
• Opportunity to work in a fast-paced, autonomous, innovation-driven environment at a global technology leader
• Exposure to global marketing best practices while working on impactful local market initiatives

Skills & Technologies

Onsite

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Deliveroo Holdings plc

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About Deliveroo Holdings plc

Deliveroo operates an online food-delivery marketplace connecting consumers with restaurants and grocery retailers through a logistics network of riders. Founded in 2013 in London, the platform processes orders via mobile and web, manages dispatch, and provides data analytics to partners. Revenue comes from commissions, delivery fees, and subscription memberships. It serves urban markets across Europe, Asia-Pacific, and the Middle East, holding licenses as a technology intermediary and courier service provider.

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