Job Overview
Location
Brazil
Job Type
Full-time
Category
DevOps
Date Posted
July 4, 2026
Full Job Description
đź“‹ Description
- • Execute data-driven email and SMS marketing campaigns for DTC and e-commerce clients, managing the full lifecycle from ideation to deployment and reporting.
- • Write, proof, and schedule high-converting email and SMS copy tailored to client brand voices and customer journey stages.
- • Collaborate directly with Retention Marketing Managers to develop monthly retention marketing calendars and creative campaign concepts.
- • Partner with in-house design teams to define visual approaches for campaigns, ensuring alignment between copy, design, and brand strategy.
- • Produce campaign briefs for designers and manage client approval processes for both copy and design assets before launch.
- • Set up and maintain automation flows, pop-up builds, and app integrations within email service platforms to optimize customer journeys.
- • Manage client communication for revisions, feedback, and final approvals on all email and SMS deliverables.
- • Monitor campaign performance metrics and contribute insights to improve retention rates, lifetime value, and revenue outcomes.
- • Stay current with evolving trends, best practices, and innovations in DTC marketing, CRM strategy, and lifecycle automation.
- • Work within a fast-paced, remote-first environment while juggling multiple client accounts and deadlines simultaneously.
- • Maintain high standards of accuracy, creativity, and brand consistency across all customer touchpoints.
- • Contribute new retention marketing ideas proactively to enhance client campaigns and drive measurable business impact.
- • Support the team by ensuring seamless coordination between copy, design, automation, and client management workflows.
- • Engage in continuous learning to deepen expertise in Klaviyo or similar ESPs and advanced CRM tactics.
- • Operate with ownership and accountability, treating client success as a personal responsibility.
- • Adapt quickly to shifting priorities and client needs while maintaining quality and timeliness in all deliverables.
🎯 Requirements
- • 2-4 years of work experience in digital marketing, copywriting, growth marketing, or e-commerce
- • Experience working with Klaviyo or a similar email service provider (ESP)
- • Proven ability to write compelling email and SMS marketing copy that drives loyalty and lifetime value
🏖️ Benefits
- • Unlimited PTO + local holidays relevant to your hub
- • Remote-first culture with flexibility for Brazil, Portugal, and Spain-based candidates
- • Flexible parental leave to support new parents
- • Opportunities for interdisciplinary growth and exposure beyond core role responsibilities
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Darkroom Software, Inc.
Darkroom Software, Inc. provides workflow and sales automation solutions for professional photographers and photo studios. Founded in 1999, the company’s platform combines tethered shooting, image editing, proofing, online storefronts, and order fulfillment in one integrated system. Users can capture images directly from cameras, apply real-time adjustments, create client galleries, and sell prints or digital downloads through branded e-commerce sites. Darkroom supports event, portrait, sports, and school photographers with tools for barcode scanning, green-screen automation, and multi-user studios. The software is available for both Windows and macOS, and integrates with labs, payment processors, and shipping providers.
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