Job Overview
Location
Remote, United States
Job Type
Full-time
Category
Operations
Date Posted
April 21, 2026
Full Job Description
đź“‹ Description
- • The Revenue Intelligence Operations Manager, Renewals at Veeam Software Group GmbH serves as a central operational partner in the post-sales ecosystem, ensuring renewals execution, seller workflows, customer-facing processes, and performance insights operate as a cohesive system aligned with Customer Success, Support, Professional Services, and Sales.
- • Day to day, the role involves serving as a trusted operational partner to VP and Director of Renewals Operations by delivering executive-ready insights and supporting MBRs, QBRs, and strategic planning cycles; owning the end-to-end renewals operating model and cadence, including defining and tracking globally consistent KPIs, leading indicators, and risk signals; improving the Renewals Account Manager experience by reducing operational friction and increasing time spent in high-value customer interactions; driving cross-functional alignment on initiatives and championing disciplined change management to ensure high adoption of new processes and tools across regions; and leveraging analytics and AI-powered tools to improve renewal predictability, identify churn risk, surface expansion signals, and reduce manual work for sellers and leaders.
- • Veeam is the Data and AI Trust Company, a market leader in data resilience and data security posture management, headquartered in Seattle with offices in over 30 countries, protecting over 550,000 customers worldwide who rely on Veeam to keep their businesses running; the company is built for the convergence of identity, data, security, and AI risk, and is committed to accelerating safe AI at scale.
- • In this role, the individual can develop deep expertise in revenue operations, renewals strategy, and AI-driven analytics; gain executive visibility and influence across global functions; master cross-functional change management and process optimization; and build impactful skills in data-informed decision making, seller enablement, and operational scalability — positioning them for advancement into senior leadership roles within revenue operations or customer success.
🎯 Requirements
- • Bachelor’s degree in Business, Operations, Analytics, or a related field; equivalent experience considered
- • 5+ years of experience in revenue operations, sales operations, renewals, or customer success operations
- • Proven ability to define, track, and act on KPIs, leading indicators, and risk signals in a renewals or post-sales context
- • Experience driving cross-functional initiatives and change management across global teams
- • Proficiency with CRM systems (e.g., Salesforce), analytics tools, and reporting platforms
- • Familiarity with AI-powered analytics or revenue intelligence tools is a plus
🏖️ Benefits
- • Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- • Medical, dental, and vision coverage starting on your first day
- • 401(k) retirement plan with company matching contributions
- • Mental health support, therapy sessions, and digital wellness tools via Employee Assistance Program
- • Parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- • Fertility, adoption, and surrogacy support through Maven, plus access to AirVet (24/7 virtual veterinary care at no cost)
- • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like the annual Global Day of Learning
- • Legal services, identity protection, and supplemental health insurance options
- • Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Skills & Technologies
Go
Remote
About Veeam Software Group GmbH
Veeam Software develops backup, recovery and data management solutions for virtual, physical and cloud-based workloads. Founded in 2006, the company provides software that protects and monitors data across VMware, Hyper-V, Nutanix, AWS, Azure and Google Cloud environments. Its platform offers features such as instant recovery, automated testing and ransomware protection. Headquartered in Columbus, Ohio with global operations, Veeam serves enterprises and managed service providers seeking to ensure business continuity and compliance.
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