Revenue Operations Manager (Remote)

📋 Description

• • Rula Health is on a mission to destigmatize and revolutionize mental healthcare, making it an integral part of overall well-being. We are building a world where quality, evidence-based, and compassionate mental health support is accessible to all. As a remote-first company, we are seeking a highly analytical and strategically minded Revenue Operations Manager to join our growing team. This pivotal role will be instrumental in shaping our financial future by owning critical aspects of our revenue engine, including supply planning, quota setting, forecasting, and economic modeling.
• • In this role, you will be the architect of our revenue growth strategy, translating high-level financial targets into actionable, bottoms-up capacity plans. Your expertise will ensure that our investments in growth are not only ambitious but also economically sound and sustainable. You will be responsible for designing and implementing effective incentive plans that motivate our Provider Sales and Provider Success teams, fostering a high-performance culture aligned with our company objectives. Building robust forecasting models will be a core responsibility, providing leadership with accurate insights into future revenue streams and resource needs.
• • A key aspect of this position involves evaluating the return on investment (ROI) for our headcount growth. You will conduct rigorous analyses to ensure that every new hire contributes meaningfully to our financial goals and supports our long-term vision. This requires a deep understanding of our business model, market dynamics, and operational levers. You will be a trusted partner to our Provider Sales, Provider Success, and Strategic Finance teams, collaborating closely to align operational execution with financial outcomes.
• • The ideal candidate possesses a unique blend of strategic thinking, sharp analytical skills, and a proven ability to execute. You are someone who thrives at the intersection of operational detail and financial results, capable of connecting the dots between day-to-day activities and the broader economic picture. If you are passionate about building scalable revenue operations, driving financial discipline, and contributing to a mission-driven organization that is making a real difference in mental healthcare, this role is for you.
• • Your responsibilities will extend to developing and refining our capacity planning frameworks. This involves understanding the intricate relationship between provider supply, patient demand, and revenue generation. You will analyze market trends, operational efficiencies, and sales team performance to create realistic and achievable capacity plans that support our growth trajectory.
• • Furthermore, you will be at the forefront of economic modeling for our business. This includes developing sophisticated models to assess the profitability of different initiatives, understand customer lifetime value, and project the financial impact of strategic decisions. Your insights will guide leadership in making informed choices about resource allocation and market expansion.
• • You will also play a crucial role in designing and administering incentive compensation plans. This involves creating plans that are competitive, motivating, and directly tied to key performance indicators (KPIs) that drive revenue and customer success. Ensuring fairness, transparency, and alignment with company goals will be paramount.
• • Collaboration is key in this role. You will work closely with sales leadership to set realistic yet challenging quotas for the Provider Sales team, ensuring alignment with overall company revenue targets. You will also partner with Provider Success to understand customer retention, expansion, and overall value realization, feeding this information back into your operational and financial models.
• • The Strategic Finance team will rely on your expertise for accurate forecasting and budget planning. You will provide them with the data and insights needed to manage the company's financial health and make strategic investments. This requires a strong understanding of financial principles and the ability to communicate complex financial information clearly and concisely.
• • This is an opportunity to build and scale critical revenue operations functions within a rapidly growing, mission-driven company. You will have a direct impact on Rula Health's ability to expand access to mental healthcare and achieve its ambitious growth objectives. We are looking for a proactive, results-oriented individual who is eager to contribute to our success and make a tangible difference in the lives of those we serve.