Revenue Operations Manager (Remote)

Cengage Learning Holdings II, Inc.

Job Overview

Location

2 Locations

Job Type

Full-time

Full Job Description

📋 Description

• The Revenue Operations Manager (RevOps) role is the backbone of Milady’s commercial infrastructure, enabling predictable growth and strategic execution through data-driven insights and process quality.
• Optimize revenue processes including lead-to-opportunity workflows, pipeline management, forecasting, territory alignment, and quota-related activities; maintain sales playbooks and process documentation.
• Own CRM systems (Salesforce/HubSpot), including configuration, automation, data governance, and integrations with ERP, e-commerce, and marketing automation platforms.
• Deliver reporting and insights by building dashboards, conducting data audits, and providing analysis that informs forecasting, targeting, and sales strategy.
• Enhance cross-functional alignment by partnering with Marketing, Finance, Product, and Customer Success on lead flow, campaign reporting, bookings accuracy, pricing updates, and customer adoption/renewal insights.
• Drive operational efficiency through automation, workflow improvements, and ensuring clarity and consistency across the sales and customer lifecycle.
• At Cengage, employees have a direct impact in helping students around the world discover the power and joy of learning through innovative education solutions.
• Cengage Work supports individuals, institutions, and employers in preparing for high-demand fields like allied health, cybersecurity, manufacturing, skilled trades, and beauty education through flexible, affordable online courses and career-focused training programs.
• The company values inclusion, engagement, and discovery, fostering a workplace where diverse perspectives are valued and employees feel empowered to bring their authentic selves to work.

🎯 Requirements

• 5-7 years of experience in revenue operations, sales operations, or business analytics within a B2B environment.
• Consistent track record building and maintaining CRM systems (e.g., Salesforce) and leading forecasting processes.
• Strong analytical skills to interpret data and provide actionable insights.
• Demonstrated success in driving data integrity, operational cadence, and benchmark rigor across cross-functional teams.
• Familiarity with predictive analytics, compensation modeling, and territory planning.
• Advanced proficiency in Excel and BI tools (e.g., Salesforce, Tableau, Power BI) preferred.

🏖️ Benefits

• Comprehensive Total Rewards package designed to support and empower employees.
• Eligibility to participate in the company’s discretionary incentive bonus program with a target of 15% annual bonus.
• Base pay range of $100,000.00 - $115,000.00 USD, with individual pay based on qualifications, experience, and location.
• Commitment to providing reasonable accommodations for qualified individuals with disabilities during the application process.
• Inclusive workplace culture that values diverse perspectives and empowers employees to voice ideas and bring their authentic selves to work.

Skills & Technologies

Onsite

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Cengage Learning Holdings II, Inc.

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About Cengage Learning Holdings II, Inc.

Cengage provides higher education course materials, digital learning platforms, and e-textbooks. Its offerings include MindTap, WebAssign, and Cengage Unlimited, serving colleges, universities, students, and lifelong learners worldwide.

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