Robotics Suppport Lead (Boulder, CO)

Picknik

Job Overview

Location

Boulder HQ

Job Type

Full-time

Full Job Description

📋 Description

• As Robotics Support Lead at PickNik Robotics, you will own and elevate the MoveIt Pro support function, serving as both a hands-on support engineer and leader of the support rotation to ensure fast, high-quality customer responses while driving continuous product and process improvements.
• You will coordinate complex customer situations involving multiple concurrent issues, prioritize based on business impact, and ensure clear internal and external communication, partnering closely with engineering and product teams to characterize bugs, influence roadmap priorities, and enhance usability and documentation.
• PickNik Robotics is redefining the robotics industry with MoveIt Pro, a platform that combines AI and motion planning to enable real-world robot performance, built on over a decade of experience with industry leaders like GM, Philips, Samsung, BMW, Lockheed Martin, NASA, and top startups.
• In this role, you will develop deep technical expertise in robotics support, strengthen leadership and cross-functional collaboration skills, and directly impact customer success and product evolution in a high-impact, mission-driven environment.

🎯 Requirements

• Troubleshooting ability: think critically, assume nothing, get data, and always work the problem
• Top notch communication skills and time management
• Bachelor’s in Robotics, Computer Science, or related field
• Some C++ experience, familiarity with Python and Docker
• Ability to automate and improve processes
• Willingness to work with AI tools and learn on your feet

🏖️ Benefits

• Health, Dental, and Vision insurance
• 401k Matching
• Paid time off
• Opportunity to share in the company’s success through equity

Skills & Technologies

Python

Docker

PyTorch

Senior

Onsite

Degree Required

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Picknik

Visit Website

About Picknik

Picknik is a food discovery and ordering platform that connects users with local restaurants and food businesses. The company aims to simplify the process of finding and enjoying delicious meals by offering a curated selection of dining options. Users can browse menus, read reviews, and place orders for delivery or pickup through the Picknik app and website. The platform focuses on providing a seamless and enjoyable experience for both customers and food vendors, fostering a vibrant local food community. Picknik is committed to supporting local businesses and making it easier for people to explore and savor the culinary offerings in their area.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.