Job Overview
Location
Milan
Job Type
Full-time
Category
Sales
Date Posted
April 14, 2026
Full Job Description
📋 Description
- • Join TheFork as a Sales Account Manager in Milan to drive restaurant revenue growth by selling TheFork’s suite of solutions, including TheFork App, TheFork Manager, and TheFork PAY, while building lasting partnerships with restaurateurs across Italy.
- • Day to day, you will manage a portfolio of restaurants, negotiate win-win agreements, act as the primary client contact via phone and email, support clients with positioning and revenue strategies, develop promotional campaigns with Marketing, ensure compliance with quality policies, provide tool training, and track KPIs such as upsells, festival participation, and YUMS program adoption.
- • TheFork is a European leader in restaurant booking, operating in 11 countries with a multicultural, flexible, and values-driven culture rooted in Better Together, Ownership, Respect, and Growth. You’ll join an international team of ‘Forkies’ committed to making dining memorable and empowering restaurants through technology.
- • In this role, you will sharpen your sales, negotiation, and account management skills, gain deep expertise in restaurant tech and revenue management, and grow professionally through continuous learning programs while contributing to TheFork’s mission of connecting diners and restaurants across Europe.
🎯 Requirements
- • 2+ years of experience in account management or relevant sales/client-facing roles
- • Native Italian and fluent English language proficiency
- • Proficiency with GSuite and Salesforce, plus strong computer literacy
- • Self-starter mindset with a results-oriented approach to meeting and exceeding targets
- • Comfortable conducting negotiations and conversations over the phone
- • Analytical and creative thinking to tailor solutions for restaurant clients
- • Ability to build trust quickly and manage multiple projects autonomously
🏖️ Benefits
- • Permanent contract with fixed salary and performance-based bonus
- • Flexible hybrid model: 2 days remote per week, plus up to 4 additional weeks of full remote work annually (summer and December)
- • Daily lunch vouchers, fully covered health insurance, and life/disability insurance at no cost
- • 12 weeks of fully paid parental and caregiver leave
- • Access to lifestyle benefits, Calm app for mental wellness, continuous learning programs, and team-building events
- • Multinational, inclusive workplace with offices across Europe and amazing amenities including dining and leisure areas
Skills & Technologies
About TheFork
TheFork, an online restaurant reservation platform connecting diners with restaurants across Europe, Australia and Latin America. The service provides real-time table availability, user reviews and exclusive dining offers. Restaurants gain booking management tools and customer analytics, while consumers access discounted menus and loyalty rewards. Originally founded in France, the company was acquired by Tripadvisor in 2014 and continues expanding globally under the TheFork and ElTenedor brands.
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