Sales Development Manager

📋 Description

• • As the Sales Development Manager, you will play a pivotal role in shaping and implementing ServiceTitan’s Outbound Sales strategy.
• • You will join a rapidly growing team and will be involved in helping recruit, onboard, and train numerous new hires for success.
• • Your primary focus will be on the outbound Sales Development Rep (SDR) team.
• • Cold Calls, Cold Emails, Direct Mail, Creative Follow up, whatever it takes to help us find and help as many service contractors as we can.
• • This role is incredibly important to the entire company, and you will be working hand-in-hand with leadership to build out the best SDR team in the country.
• • You will be responsible for managing the SDRs on objectives and performance achievement, monitoring lead processes, metrics, and catalyzing pipeline creation, shaping and implementing SDR strategy and processes, staying abreast of and coaching SDRs on best practices, serving as a mentor for your team and being a steward of the ServiceTitan organization, reporting to Sr. Management on operational and financial KPIs, motivating, incentivizing, and recognizing team members to encourage top performance, recruiting, interviewing, and onboarding new Team Members, conducting weekly 1X1s with each SDR, and helping evaluate new technologies and programs to drive superior performance.
• • You will bring direct experience as SDR/BDR and applicable team lead or team management experience, strong preference for 2+ years SDR management experience, outbound specific cold-calling experience, not just handling inbound leads, track-record of success managing a high-performing inside sales team, strong understanding of outbound pipeline generation processes, enthusiastic and vibrant attitude, expert communication and presentation skills, strong interpersonal skills and high emotional intelligence, analytical mindset comfortable generating reports and identifying trends in data, adept at adopting and rolling out new sales enablement technologies, proficiency with Salesforce.com a must, and experience with Salesloft and associated tech stack solutions strongly preferred.
• • You will be human with us, and we need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving.
• • We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process.
• • When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: flexible time off with ample learning and development opportunities to continue growing your career, holistic health and wellness benefits, support for Titans at all stages of life, and more.
• • At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great.
• • We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
• • ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.
• • For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $112,500 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $105,100 USD Applicable for: All other US locations. This role is also eligible for a variable commission plan. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process.