Sales Development Representative MENAT

ContentSquare SAS

Job Overview

Location

Dubai

Job Type

Full-time

Full Job Description

📋 Description

• Join Contentsquare, a global leader in the experience intelligence space, and contribute to our mission of making the complex simpler for businesses navigating the digital landscape. We are seeking a highly motivated and results-oriented Sales Development Representative (SDR) to fuel our growth within the dynamic MENAT (Middle East and North Africa) region.
• As an SDR, you will be at the forefront of our sales efforts, playing a pivotal role in generating high-quality sales pipeline that directly converts into revenue. This is an exciting opportunity to make a significant impact within our growing Dubai office, working on a hybrid model that balances in-office collaboration with remote flexibility.
• You will be instrumental in identifying and engaging with prospective clients, understanding their unique business challenges, and demonstrating how Contentsquare’s innovative platform can revolutionize their digital customer experience. This role demands a proactive approach, a keen understanding of sales principles, and the ability to build strong relationships with potential customers.
• Your primary responsibility will be to generate qualified leads through a combination of inbound lead management and strategic outbound prospecting. You will meticulously work through inbound Marketing Qualified Leads (MQLs), ensuring timely and effective follow-up to nurture interest and identify opportunities.
• Simultaneously, you will be tasked with identifying and engaging key target accounts within the MENAT market. This involves in-depth research to understand their industry, business objectives, and potential pain points related to digital experience. You will then craft compelling outreach strategies to initiate conversations and build rapport.
• Developing a deep understanding of the Contentsquare platform and its value proposition is crucial. You will become an expert in how our solution helps businesses optimize their digital journeys, improve customer satisfaction, and drive measurable business outcomes.
• You will collaborate closely with the wider MENAT Sales team, including Account Executives, to ensure a seamless handover of qualified leads. This partnership is vital for maximizing conversion rates and achieving collective sales targets.
• The role involves mastering various sales development tools and technologies, including CRM systems, sales engagement platforms, and data enrichment tools, to manage your pipeline effectively and track your progress.
• You will be expected to consistently achieve and exceed ambitious performance targets, demonstrating a strong drive for success and a commitment to continuous improvement.
• This position offers a unique opportunity to develop your sales career in a fast-paced, innovative environment. You will gain invaluable experience in B2B SaaS sales, market penetration, and building a robust sales pipeline.
• We are looking for an individual who is not only driven by targets but also passionate about understanding customer needs and providing solutions that deliver real value. Your ability to communicate effectively, both verbally and in writing, will be key to your success in engaging with a diverse range of potential clients across the MENAT region.
• As part of a global company with a strong emphasis on culture, you will contribute to an inclusive workplace where learning and success are paramount. You will join a community of individuals who are daring, understanding, and deliberate, working together to make the complex simpler.
• The hybrid work model in our Dubai office allows for a balanced approach to work, fostering both individual focus and team collaboration. You will have the opportunity to connect with colleagues, share insights, and build strong working relationships.
• This role is ideal for someone who thrives in a target-driven environment, possesses excellent communication and interpersonal skills, and is eager to learn and grow within the exciting field of digital experience analytics.
• You will be responsible for conducting initial discovery calls to qualify leads, understanding their needs, and determining if Contentsquare is a good fit for their organization.
• Crafting personalized and persuasive outreach messages across various channels, including email, LinkedIn, and phone calls, will be a core part of your daily activities.
• Maintaining accurate and up-to-date records of all sales activities and prospect interactions within the CRM system is essential for effective pipeline management and reporting.
• Staying informed about industry trends, competitor activities, and the evolving digital landscape within the MENAT market will enable you to position Contentsquare effectively.
• You will actively participate in sales training and team meetings, contributing to a culture of continuous learning and knowledge sharing.
• Ultimately, your success in this role will directly contribute to Contentsquare's expansion and market leadership in the MENAT region, providing you with a rewarding career path and the chance to be part of a truly impactful organization.

🎯 Requirements

• Proven experience in a sales development, business development, or similar lead generation role, preferably within a B2B SaaS environment.
• Excellent verbal and written communication skills in English, with the ability to articulate complex ideas clearly and persuasively.
• Strong understanding of sales principles, prospecting techniques, and CRM software (e.g., Salesforce).
• Self-motivated, driven, and results-oriented with a proven track record of meeting or exceeding targets.
• Ability to research and understand target accounts and their business needs.
• Fluency in Arabic is a significant advantage for engaging with clients across the MENAT region.

🏖️ Benefits

• Competitive salary and commission structure.
• Comprehensive health insurance coverage.
• Opportunities for professional development and career advancement within a rapidly growing global company.
• Hybrid work model offering flexibility between in-office and remote work.
• Vibrant and inclusive company culture with a focus on learning and collaboration.
• Opportunity to work with a leading-edge technology platform in a high-growth market.

Skills & Technologies

Hybrid

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ContentSquare SAS

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About ContentSquare SAS

ContentSquare SAS provides a digital experience analytics platform that captures user interactions on websites and mobile apps. Using AI-driven analysis, it visualizes customer journeys, identifies friction points, and quantifies revenue impact of UX issues. The software offers heatmaps, session replays, zone-based engagement metrics, and predictive alerts to help e-commerce, retail, financial services, and travel brands optimize conversion rates and personalize experiences across digital touchpoints.

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