Sales Development Representative, SME & Growth

Airwallex (UK) Limited

Job Overview

Location

SG - Singapore

Job Type

Full-time

Full Job Description

📋 Description

• Join Airwallex, a leading global financial platform, as a Sales Development Representative (SDR) focused on Small and Medium-sized Enterprises (SME) and Growth markets. This pivotal role is instrumental in driving Airwallex's expansion by building a robust sales pipeline and acquiring new customers across key business verticals. You will be at the forefront of enhancing our brand visibility, accelerating customer acquisition, and actively shaping how our innovative financial solutions are positioned within target industries. By collaborating closely with Marketing, Product, and Revenue Strategy & Operations teams, you will ensure Airwallex remains a leader in financial technology innovation, delivering impactful and tailored solutions to a diverse global clientele.
• In this dynamic role, you will be responsible for the strategic design and meticulous management of projects and processes that are critical to achieving commercial Key Performance Indicators (KPIs) and optimizing growth across our priority verticals. You will act as a key partner to stakeholders within the Outbound, Marketing, and Revenue Strategy & Operations teams, executing vital projects such as territory and vertical planning, accurate forecasting, and enhancing the scalability of our outbound sales motions. Your day-to-day will involve managing essential operational tasks, ensuring that all processes are executed with utmost efficiency and accuracy to support the team's overarching objectives, leveraging powerful tools like Salesforce and other advanced data platforms.
• A significant part of your contribution will involve analyzing performance metrics, including outreach productivity, pipeline health, and win rates. This analytical work will be crucial for identifying emerging trends, addressing any performance gaps, and developing data-driven, actionable strategies for continuous improvement. You will also work directly alongside our Sales Development Representatives (SDRs) and Account Executives (AEs), providing essential support in building and nurturing strong, long-term relationships with both prospects and existing customers. This collaborative effort will focus on fostering trust, encouraging open communication, and ensuring a seamless experience throughout the customer lifecycle.
• Furthermore, you will play a key role in designing and supporting the execution of innovative outbound campaigns. These campaigns are designed to significantly boost prospect engagement, generate a consistent flow of qualified meetings, and drive scalable growth across our target verticals. Your ability to collaborate effectively with a wide range of internal teams—including Operations, Marketing, Product, and other commercial functions—will be paramount in delivering seamless, impactful, and consistent experiences for prospects as they navigate their journey with Airwallex.
• This role offers a unique opportunity to contribute to a fast-paced, high-growth environment within a company that is revolutionizing global payments and financial services. You will gain invaluable experience in sales operations, project management, and strategic planning within the FinTech industry. The insights gained from analyzing performance data and optimizing sales processes will provide a strong foundation for career advancement. You will have the chance to learn from experienced professionals, develop a deep understanding of the SME and Growth market segments, and contribute directly to the company's ambitious growth trajectory. By taking ownership of key initiatives and driving tangible results, you will build a strong track record and develop essential skills for future leadership roles within Airwallex or the broader financial services sector.
• The Singapore Outbound team is a critical engine for Airwallex's global expansion. We are a dedicated group focused on identifying and engaging with businesses that can benefit from our comprehensive financial platform. Our team culture emphasizes collaboration, data-driven decision-making, and a relentless pursuit of excellence. We pride ourselves on our ability to work cross-functionally, ensuring that our sales efforts are aligned with market needs and product capabilities. As a member of this team, you will be immersed in a supportive and challenging environment where your contributions are recognized and valued. You will be part of a company that is not only growing rapidly but is also committed to building the future of global finance, offering a truly unique and rewarding career path.
• Airwallex itself is a global leader, providing a unified payments and financial platform that empowers over 200,000 businesses worldwide. Our proprietary technology and integrated solutions cover business accounts, payments, spend management, treasury, and embedded finance. We are backed by top-tier investors and have a rapidly growing team of over 2,000 professionals across 26 offices globally. Our mission is to simplify global commerce for businesses of all sizes, and this role is central to achieving that mission by expanding our reach into the vital SME and Growth segments.
• This position is ideal for an individual who thrives in a fast-paced, results-oriented environment and possesses a strong desire to make a significant impact. You will have the opportunity to hone your analytical and operational skills, contribute to strategic sales initiatives, and play a direct role in the success of a rapidly scaling FinTech company. The learning curve is steep, but the rewards in terms of professional development and career progression are substantial. You will be empowered to take ownership, drive projects from conception to completion, and collaborate with a diverse and talented team, all while contributing to the future of global financial services.

🎯 Requirements

• Bachelor’s degree or equivalent qualification.
• 1-3 years of experience in sales, business development, revenue operations/sales operations, or other commercial/operational roles. Commercial roles with proven operational experience will also be considered.
• Strong analytical skills with experience using CRM systems (e.g., Salesforce) and analytics tools (e.g., Google Sheets, Looker).
• Proven ability to identify and execute on process improvements.
• Experience in fast-paced environments, preferably in a startup or scale-up.
• Strong verbal and written communication skills in English; additional regional languages (e.g., Mandarin, Bahasa) are a plus.

🏖️ Benefits

• Opportunity to work in a fast-paced, high-growth FinTech environment.
• Contribute to strategic sales initiatives and drive commercial KPIs.
• Develop deep expertise in sales operations, project management, and the global payments industry.
• Collaborate with experienced professionals across various departments.
• Be part of a company revolutionizing global financial services.

Skills & Technologies

Onsite

Degree Required

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Airwallex (UK) Limited

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About Airwallex (UK) Limited

Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.

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