Sales Enablement Manager

ServiceTitan, Inc.

Job Overview

Location

US Remote

Job Type

Full-time

Full Job Description

📋 Description

• As the Sales Enablement Manager at ServiceTitan, you will serve as the architect of high performance, designing and evolving the sales journey to empower Titans—from entry-level to Senior AEs—to reach their full potential through data-driven influence and strategic partnerships with the Sales organization.
• You will own the optimization of the sales journey and Titan productivity by designing world-class sales experiences, innovating sales productivity tools through AI transformation and adoption, and creating high-value, sticky, and engaging content that meets sellers where they are, moving beyond traditional enablement.
• You will drive high-velocity performance by identifying performance gaps using key metrics such as Close Rate, Cycle Time, ARPU, NPS, product utilization, and churn, then deploying targeted interventions like 1:1 coaching or systemic program overhauls to improve outcomes.
• You will build, maintain, and evangelize sales playbooks that codify the "Sales Titan" way, ensuring value-based selling is consistent across the organization and deeply embedded in the sales culture.
• You will act as the "Voice of the Seller," bridging Product, Marketing, Implementation, and Sales teams to translate GTM strategies, product launches, and collateral into seller-friendly language that resonates with tradespeople and internal teams, including managing change and activation of new processes.
• You will orchestrate cross-functional programs by partnering with Leadership, Operations, Product-Marketing, and other teams to activate changes in product, process, systems, and tools, managing multiple concurrent projects at various stages.
• You will develop "Always-on" learning paths that support career progression through the department ladder and lattice, enabling full-cycle career enablement and internal mobility for Titans.
• You will serve as a trusted partner to the Sales team, building deep-rooted collaboration based on strategic influence backed by data and field feedback, positioning enablement as a strategic appendage to sales success.

🎯 Requirements

• 3-5 years of experience in Sales Enablement, Sales Training, or a high-performing quota-carrying role
• Proven experience leading complex GTM initiatives cross-functionally, such as rolling out a new CRM, changing pricing models, or launching a new sales methodology
• Strong understanding of sales acumen and B2B SaaS experience, with proficiency in CRMs, LMS platforms, and eLearning software
• Exceptional written and verbal communication skills, with the ability to prioritize tasks, inspire others, and thrive in a fast-paced, unpredictable environment
• Demonstrated ability to build and maintain strong stakeholder relationships and experience in people management or motivating and leading others
• Experience in the home services industry or adjacent trades is a plus

🏖️ Benefits

• Flextime, recognition, and support for autonomous work, including flexible time off, comprehensive onboarding, leadership training, and rewards through Bonusly and peer-nominated awards
• Holistic health and wellness benefits: company-paid medical, dental, and vision (with 100% employer-paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth including One Medical memberships
• Support for Titans at all life stages: parental leave, up to $20k in fertility services (IUI/IVF), surrogacy and adoption reimbursement, on-demand maternity support via Maven Maternity, free breast milk shipping via Maven Milk, pet insurance, legal advisory, financial planning tools, and more

Skills & Technologies

Remote

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ServiceTitan, Inc.

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About ServiceTitan, Inc.

ServiceTitan provides cloud-based business management software for residential and commercial contractors in plumbing, HVAC, electrical, and other trades. Its platform integrates customer relationship management, scheduling, dispatching, invoicing, payments, marketing analytics, inventory management, and field workforce mobile applications. The system connects office teams with field technicians, automates service workflows, and offers real-time performance reporting, aiming to improve operational efficiency and revenue for home-service businesses.

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