Job Overview
Location
MarketStar - US Remote
Job Type
Full-time
Category
Product Management
Date Posted
June 25, 2026
Full Job Description
đź“‹ Description
- • Provide pre- and post-sales technical support to NetApp’s direct sales teams and channel partners in remote and hybrid environments
- • Respond to technical inquiries via phone and email, delivering accurate product and solution information to customers and partners
- • Assist channel partners with licensing, entitlement resolution, and technical documentation for NetApp products
- • Apply NetApp expertise to support customers deploying hybrid cloud environments, aligning solutions with business needs
- • Collaborate with channel partners to ensure their sales engineers are trained and prepared to size, design, demonstrate, and sell NetApp solutions
- • Conduct remote product demonstrations and presentations for complex NetApp technologies and storage solutions
- • Guide channel partners in developing and executing customer demand generation campaigns using channel sales and marketing strategies
- • Work with the channel partner training team to align enablement activities with NetApp’s corporate training and certification curriculum
- • Engage subject matter experts from broader SE and Professional Services teams to support technical enablement and solution delivery
- • Generate storage system-oriented reports and unsolicited proposal materials for channel partners
- • Research and resolve routine to moderately complex technical issues using available resources and internal tools
- • Adhere to Solution Center procedures and escalate complex or high-risk situations to appropriate internal teams
- • Maintain strong relationships with channel partners and internal sales teams to drive successful product adoption and customer satisfaction
- • Support the technical readiness of partners through ongoing education, certification alignment, and solution-focused enablement
🎯 Requirements
- • Experience in the sales organization of an IT infrastructure vendor as a systems engineer or similar role
- • Demonstrated expertise in the technical specifications required to sell data center-based products and services
- • Understanding of cloud deployment XaaS model
- • Engaging and persuasive presentation skills
- • Strong interpersonal communication and relationship-building skills
- • Previous sales experience strongly preferred
🏖️ Benefits
- • Structured learning and career development programs
- • Mental health program
- • Generous Paid Time Off policy
- • Paid medical leave
- • Child/Dependent care reimbursement
- • Education reimbursement
Skills & Technologies
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About MarketStar
MarketStar empowers B2B and enterprise clients by providing comprehensive outsourcing solutions across sales, partner channel management, and customer success. They specialize in demand generation, sales engineering, and revenue operations, leveraging data analytics and generative AI to drive growth. Serving technology companies and beyond, MarketStar's expertise helps businesses optimize their go-to-market strategies and customer engagement. Recognized as a leader in B2B sales services, they have a proven track record, including a notable case study where they achieved a 15x boost in leads for a leading tech company through their Account-Based Marketing services, showcasing their impact on global sales growth.
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