Job Overview
Location
Remote USA
Job Type
Full-time
Category
Data Science
Date Posted
June 25, 2026
Full Job Description
đź“‹ Description
- • Serve as a liaison between internal teams and external borrowers to guide clients through the mortgage loan process from application to closing.
- • Provide superior customer service by clearly communicating loan programs, costs, and documentation requirements to borrowers to ensure informed decision-making.
- • Review and audit borrower income, assets, credit reports, W-2s, bank statements, and court orders to verify accuracy and support loan approval.
- • Run DU (Desktop Underwriter) and LP (Loan Prospector) analyses to evaluate loan eligibility and structure the optimal loan program based on borrower financial circumstances.
- • Prepare, review, and deliver mortgage loan disclosure packages including rate disclosures and re-disclosures in compliance with regulatory requirements.
- • Pre-underwrite loan files to identify missing or incomplete documentation and ensure files are complete for underwriting submission.
- • Manage a diverse loan pipeline including Conventional, FHA, VA, USDA, 203k, Jumbo, and reverse mortgage products.
- • Ensure all loan structures align with borrower needs and regulatory standards while maximizing approval potential.
- • Input data into loan origination systems to generate disclosures and configure loan terms to best fit borrower profiles.
- • Maintain compliance with RESPA guidelines and all federal, state, and local mortgage and consumer protection regulations.
- • Utilize Encompass LOS and Microsoft Office Suite (Outlook, Windows) to manage loan files, communicate with stakeholders, and meet strict deadlines.
- • Apply strong math and analytical skills to assess financial data and make accurate loan recommendations.
- • Prioritize tasks effectively to manage multiple loan files simultaneously while adhering to tight timelines and quality standards.
- • Hold required state mortgage licensing to legally communicate loan programs and costs directly with borrowers.
🎯 Requirements
- • Bachelor’s degree and/or equivalent combination of education and experience
- • 3-5 years of residential mortgage processing experience
- • Valid state mortgage loan originator license
- • Experience with Encompass LOS
- • Knowledge of RESPA guidelines and mortgage consumer regulations
- • Proficiency in DU, LP, Microsoft Outlook, and Windows
🏖️ Benefits
- • Competitive compensation plan
- • Comprehensive medical, dental, and vision insurance
- • 401(k) retirement plan
- • Company-provided short-term disability
- • Employee assistance program
- • Wellness program
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About CrossCountry Mortgage, LLC
CrossCountry Mortgage is a national retail mortgage lender headquartered in Brecksville, Ohio. Licensed in all 50 states, it originates and funds conventional, FHA, VA, USDA, jumbo and specialty loan products for purchase and refinance transactions through its network of retail branches, wholesale and correspondent channels. Founded in 2003, the company operates as a direct lender and employs loan officers, processors and underwriters to provide end-to-end mortgage services to consumers, real estate professionals and builders.
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