Sales Strategy and Operations Associate

📋 Description

• • As a Sales Strategy and Operations Associate at Devoted Health, you will play a crucial role in managing the operations of a full multi-channel sales force, supporting the build of world-class sales-enablement technology, and evaluating new opportunities for growth and expansion—directly impacting the company’s ability to meet key growth goals over the next decade.
• • Day to day, you will own the end-to-end Fraud, Waste, and Abuse (FWA) certificate workflow for broker and agent onboarding, partner with offshore vendors to oversee workflow execution and lead quarterly business reviews, serve as a responsive point of contact for broker and agent inquiries, manage agent state appointments and licensing, conduct data analysis and reporting on onboarding performance, and adapt quickly to competing priorities in a fast-paced environment.
• • Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by treating every person like family, combining compassion, health insurance, clinical care, service, and technology into an integrated healthcare solution; the company values diversity, collaboration, and innovation, and has grown rapidly since its founding in 2017 to serve members nationwide.
• • In this role, you will develop expertise in healthcare operations, sales enablement, process automation using AI, data-driven decision making, and cross-functional collaboration—gaining the opportunity to take on increasing responsibility as you grow with the company and contribute to scaling a mission-driven organization.