Job Overview
Location
Remote
Job Type
Full-time
Category
Data Science
Date Posted
June 4, 2026
Full Job Description
đź“‹ Description
- • Own day-to-day administration of Salesforce including users, profiles, permissions, roles, page layouts, fields, validation rules, workflows, and automations
- • Serve as the primary point of contact for Salesforce user support, triaging and resolving incoming requests through a ticket queue with clear prioritization and timely follow-through
- • Build and refine reports and dashboards for forecasting, pipeline health, territory performance, activity tracking, and renewal risk
- • Maintain data integrity and hygiene across accounts, contacts, opportunities, subscriptions, and renewals through regular audits, deduplication, and cleanup routines
- • Document standard processes, field definitions, and workflows to enable user self-service and ensure changes are tracked over time
- • Partner with sales, marketing, finance, and delivery teams to translate business needs into practical Salesforce solutions
- • Support integrations between Salesforce and connected tools such as marketing automation, sales engagement, and billing systems to maintain a unified view of the customer lifecycle
- • Deliver training, office hours, and enablement materials to drive consistent adoption and good habits across the field
- • Identify gaps, friction, and inefficiencies in the Salesforce platform and proactively recommend improvements
- • Work on ad hoc projects and strategic initiatives as applicable
- • Operate in a fast-paced commercial environment with a focus on clean, reliable, and trusted data
- • Communicate clearly with non-technical stakeholders to translate business questions into reports and workflows that deliver actionable insights
- • Balance system governance with usability by building guardrails without slowing business operations
- • Maintain a strong commitment to data quality, process rigor, and operational accountability
- • Work cross-functionally with stakeholders across commercial teams to ensure Salesforce supports business objectives
- • Support subscription or renewal-based revenue models through accurate tracking and reporting
- • Contribute to a culture of clarity, substance, and follow-through within a team focused on the utility industry
- • Work remotely with infrequent travel (0–2 times per year) and core collaboration hours aligned with Eastern and Central time zones
🎯 Requirements
- • 3+ years of hands-on Salesforce administration experience (Sales Cloud)
- • Demonstrated experience managing a ticket queue and resolving day-to-day platform issues
- • Proven ability to build and maintain reports, dashboards, workflows, validation rules, and automations
- • Strong attention to detail and commitment to data quality and process rigor
- • Comfortable operating cross-functionally with sales, marketing, finance, and delivery stakeholders
- • Bachelor’s degree in Business, Information Systems, or a related field preferred
🏖️ Benefits
- • Excellent insurance options including medical, dental, and vision plans
- • Company-paid life insurance and long- and short-term disability insurance
- • Medical and dependent-care flexible spending plans
- • Paid parental leave
- • Flexible time off (FTO) policy with manager-approved paid time away
- • 401(k) plan with a 3% employer match
- • Annual bonus opportunity
- • Budgeted salary range of $85,000–$100,000 USD
Skills & Technologies
About E Source Companies, LLC
E Source Companies, LLC is a research, data, and advisory firm serving the utility and energy sectors. It provides subscription-based research reports, benchmarking data, and analytics that help utilities understand customer behavior, improve energy efficiency, and navigate regulatory and technological changes. The firm also offers custom consulting services, focusing on grid modernization, decarbonization strategies, demand-side management, and customer engagement. Through its data platforms and events, E Source enables utilities, regulators, and energy service providers to make informed decisions, optimize operations, and transition to cleaner energy systems. Headquartered in Boulder, Colorado, the company combines deep industry expertise with proprietary data to drive innovation and performance across the energy landscape.
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