Salesforce Marketing Cloud Consultant

TechTorch Solutions Inc.

Job Overview

Location

Poland

Job Type

Full-time

Full Job Description

📋 Description

• As a Salesforce Marketing Cloud Consultant at TechTorch Solutions Inc., you will be at the forefront of driving transformative customer engagement strategies for our private equity-backed clients. This role is designed for a hands-on expert who thrives on practical implementation and leveraging the full power of Salesforce Marketing Cloud (SFMC) to deliver measurable value. You will be instrumental in configuring, optimizing, and deploying sophisticated marketing solutions that enhance customer journeys and drive business growth.
• Your primary focus will be on utilizing out-of-the-box SFMC capabilities, with a particular emphasis on Marketing Cloud Next, to build robust and scalable marketing automation. This means designing and implementing intricate customer journeys using Journey Builder, creating efficient automations, and developing sophisticated segmentation strategies to ensure the right message reaches the right customer at the right time. You will be expected to translate complex marketing requirements into elegant, maintainable platform configurations, ensuring that our clients can effectively engage their customers across multiple channels.
• A key aspect of this role involves managing and optimizing the data architecture within SFMC. You will be responsible for configuring data models, setting up and managing Data Extensions, and ensuring seamless integration with Salesforce Sales Cloud and/or Service Cloud, as well as other critical data sources. This data-centric approach is vital for creating personalized experiences and enabling accurate reporting and analytics. Your work will directly impact the client's ability to understand and act upon customer data, driving more informed marketing decisions.
• You will play a crucial role in the end-to-end campaign execution process. This includes supporting the setup and deployment of email and SMS campaigns, as well as multi-channel initiatives, all while adhering to standard SFMC features and best practices. Your expertise will ensure that campaigns are not only executed flawlessly but also optimized for performance and deliverability.
• Collaboration is central to success in this role. You will work closely with a diverse range of stakeholders, including client business leaders, CRM teams, and data specialists. Your ability to communicate complex technical concepts to non-technical audiences will be essential in gathering requirements, explaining platform capabilities, and ensuring alignment across different teams and systems. You will be a trusted advisor, guiding clients on how to best leverage SFMC to achieve their strategic objectives.
• Ensuring the long-term success and maintainability of the solutions you implement is paramount. You will champion Salesforce best practices, focusing on performance optimization, robust data management, and clean, efficient configurations. This proactive approach minimizes technical debt and ensures that the SFMC instance remains a valuable asset for the client.
• The role also encompasses supporting the entire lifecycle of SFMC solutions, from initial testing and deployment through to user enablement and ongoing optimization. You will be responsible for troubleshooting configuration issues, identifying areas for improvement, and implementing enhancements to existing setups. Your commitment to continuous improvement will ensure that clients derive maximum benefit from their SFMC investment.
• This position offers a unique opportunity to work within a high-growth enterprise technology consultancy that partners with leading private equity-backed businesses. You will be part of a dynamic team that operates at the intersection of CRM, data, AI, and enterprise transformation, modernizing commercial and customer engagement capabilities with speed and pragmatism. TechTorch's mission is to redefine enterprise technology consulting for private equity, combining agility with the rigor demanded by sophisticated investors and operators. You will contribute to delivering AI-powered solutions and data-driven transformation initiatives that drive measurable value at speed and scale.
• The contract is set to begin as soon as possible and run until mid-April 2026, with a strong possibility of extension. This role can be structured as either full-time or part-time, offering flexibility to suit your needs. You will be working remotely, contributing to a global, collaborative team environment renowned for its strong Salesforce and data expertise.

🎯 Requirements

• 3+ years of hands-on experience configuring and implementing Salesforce Marketing Cloud.
• Practical experience with Marketing Cloud Next, specifically utilizing standard, out-of-the-box functionality.
• Strong understanding of SFMC data models, Journey Builder, automation studio, and segmentation capabilities.
• Experience integrating Marketing Cloud with Salesforce Sales Cloud and/or Service Cloud.
• Comfortable working in client-facing consulting environments and explaining technical concepts to non-technical stakeholders.

🏖️ Benefits

• Opportunity to work on high-impact CRM and marketing transformation initiatives for leading PE-backed companies.
• Exposure to complex, enterprise-level Salesforce environments and cutting-edge AI-powered solutions.
• High-autonomy role with significant ownership over delivery outcomes and direct client interaction.
• Flexible, remote-first working environment with the possibility of full-time or part-time engagement.
• Be part of a global, collaborative team with deep expertise in Salesforce and data transformation.

Skills & Technologies

Remote

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TechTorch Solutions Inc.

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About TechTorch Solutions Inc.

TechTorch Solutions Inc. builds and licenses an AI-driven platform that enables enterprises to create, customize, and deploy large language-model applications without writing code. The system ingests proprietary data, fine-tunes models, and provides APIs and no-code dashboards for workflow automation, analytics, and compliance. Headquartered in San Francisco, the company serves Fortune 1000 clients in finance, healthcare, and retail. It was founded in 2020 by former Google and Palantir engineers and has raised Series A funding led by Andreessen Horowitz to accelerate product development and global expansion.

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