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SDE I - Backend

Netomi AI Inc.

Job Overview

Location

Remote - India

Job Type

Full-time

Full Job Description

📋 Description

• SDE I - Backend role at Netomi AI Inc., a leading agentic AI platform for enterprise customer experience, where you will contribute to building scalable AI solutions for global brands like Delta Airlines, MetLife, and MGM.
• Day to day responsibilities include coding, fixing, executing, and versioning existing Java-based applications, solving real-time fundamental problems, and exploring technologies beyond current scope to support agentic automation at scale.
• Join a fast-growing, well-funded startup backed by WndrCo, Y Combinator, and Index Ventures, working on innovative AI-driven CX platforms that transform how enterprises manage customer journeys.
• Opportunity to grow as a backend engineer by taking on bigger responsibilities, learning cutting-edge AI integration techniques, and contributing to high-impact systems used by Fortune 500 companies.

🎯 Requirements

• Proficiency in Java development with hands-on experience in coding, debugging, and maintaining existing codebases.
• Experience with version control systems (e.g., Git) and software execution lifecycle in application development.
• Ability to think beyond assigned tasks, take initiative, and explore technologies outside immediate scope to solve complex problems.

🏖️ Benefits

• Work remotely from India with flexibility in a distributed team environment.
• Be part of a pioneering AI company backed by top-tier investors including Y Combinator and Index Ventures.
• Contribute to impactful AI solutions used by major global enterprises across industries such as aviation, insurance, and entertainment.

Skills & Technologies

Java

Backend

Remote

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Netomi AI Inc.

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About Netomi AI Inc.

Netomi AI Inc. provides conversational AI software that automates customer support across email, chat, messaging, and voice channels. The platform integrates with CRM, e-commerce, and contact-center systems to resolve tickets, predict intent, and escalate complex issues to human agents. Founded in 2015, the company serves retail, telecom, financial services, and travel brands, measuring outcomes through containment rate, response time, and CSAT improvements. Headquartered in San Francisco with development offices globally, Netomi focuses on multilingual natural language understanding, reinforcement learning, and secure enterprise deployment.

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