Security Master Operations Specialist

📋 Description

• • Provides operational support to ensure timely and accurate booking of securities and trade transactions in systems for clean downstream settlement.
• • Delivers guidance and execution in support of new trading strategies and daily capture of transactional data to enable downstream analytics and financial accounting.
• • Maintains governance and controls over the trade capture process to ensure operational integrity and compliance.
• • Monitors and tracks performance metrics, identifies issues, and implements corrective actions to meet Service Level Agreements (SLAs).
• • Breaks down complex operational problems, analyzes data, and provides actionable insights and recommendations to improve processes.
• • Gathers, formats, and prepares regular and ad-hoc reports and dashboards to support business decision-making.
• • Resolves standard and routine operational issues independently; escalates non-routine or complex issues to senior team members or managers.
• • Functions as a problem-solving resource for junior staff, offering guidance on operational procedures and best practices.
• • Participates in the planning, testing, and implementation of new or revised products, services, and processes to enhance efficiency and accuracy.
• • Follows documented policies, procedures, and regulatory requirements to execute daily transactions and ensure compliance with applicable laws and risk frameworks.
• • Reconciles transactional information and documentation to verify accuracy, completeness, and alignment with internal controls.
• • Communicates directly with internal business partners and external stakeholders to resolve trade discrepancies and address inquiries.
• • Collaborates with internal and external teams to deliver on business objectives and fulfill service delivery expectations.
• • Contributes to the development and implementation of new systems, tools, and process improvements to enhance operational effectiveness.
• • Applies the bank’s Risk Management Framework and Risk Culture to make sound, risk-informed decisions that protect assets and align with business strategy.
• • Supports the development of training materials and tools to improve team capabilities and business outcomes.
• • Works independently with minimal supervision while maintaining accountability for assigned responsibilities.
• • Exercises judgment to diagnose and solve operational problems within established rules and controls.
• • May focus on specific business groups or product lines as needed.
• • Identifies opportunities for innovation and proposes new solutions to improve operational workflows and outcomes.
• • Ensures awareness and adherence to regulatory requirements and inherent risks within securities operations.
• • Maintains strong relationships with stakeholders to ensure seamless execution of operational tasks and service delivery.